locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014058- Overview
- This position will be based in Costa Rica and will be responsible to handle cases providing valuable support on interaction with internal and external colleagues at different P2P activities depending on the area (HD, Accounts Payable) the activities include, but not limited to: PO and Non-PO invoice processing, invoice resolution, tickets resolution, JE entries, month-end and year-end closing of the AP modules.
- General Responsibilities
- Responsible for supporting efficient and accurate processing of P2P transactions in a timely manner.
- Function within a team environment, providing support to meet Service Level Agreement ("SLA") expectations and customer expectations, and backfilling other P2P Associate II role when required.
- Ensure accounts payable operations comply with statutory requirements, Sox Controls, company policies, processes, procedures, internal controls, and Finance objectives
- Adhere to deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion.
- Support issue resolution for potential duplicates or entries processed by mistake into AP accounts.
- Support resolution of invoices that are posted to SAP with a blocked status.
- Support clearing of invoices or entries performed by AP or R2R teams (this involves clearing the items directly in SAP with all proper backup or coordinating closing with the responsible team)
- Support special projects as needed
- Education
- Third level education required
- Requires min 2 years' experience with Procurement & AP processes, administration, terminology, category knowledge, and advanced error resolution methods.
- Job Experience
- At least 2 years of experience in Accounts Payable and procurement processes. Experience working with SharePoint-based ticketing systems and Invoice Management Solutions (preferably OpenText).
- Experience working with ERP systems (preferably SAP).
- Knowledge, insight, and experience in financial administrative and accounting processes.
- Experience working in a customer-focused environment.
- Previous shared service center experience, in either an AP, Procurement, or Customer Service Capacity.
- Professional Knowledge
- Accounts Payable
- Procure to Pay
- Customer Service
- Procurement
- Vendor Master Data
- Payments
- Skills/Abilities
- Proficiency in English, Portuguesse and local languages, if required by market standards.
- Excellent oral and written communication skills.
- Proven ability to work in a team environment with good analytical and problem-solving skills around accounting analytics and processes.
- Proven ability to mantain high standards in invoice processing and quality assurance of posted invoices.
- Demonstrated interpersonal skills, customer management skills, analytical, change management, and communication skills.
- Good managerial skills (people and workflow).
- Basic computer skills (Word, PowerPoint).
- Advanced Excel analytics capability, including pivot tables and data slicing.
- We Offer:
- Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees)
- Asociación Solidarista
- Professional and supportive working environment
- Co-funding of professional qualifications and program Tuition reimbursement
- Possibility to work remotely from home on selected days
- Modern office space with Doctor's office
- Exposure to a dynamically growing leader of the global animal health-care segment
Full time
