ROLE SUMMARY
Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997.
The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014 and AFME in 2016.
GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues.
The GBS San Jose Financial Services is a high performing team responsible for the timely delivery of standardized financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets.
The organization performs certain Record-to-Report, Procure -to-Pay, Travel & Entertainment, Order-to-Cash and other related activities from regionally centralized locations in San Jose, Costa Rica.
The GBS (Global Business Services) Financial Services - San Jose Procure-to-Pay Jr. Analyst will be a key player within the P2P organization.
This position will be as main contact for local finance and all regions supported by GBS San Jose, performing sensible activities such as accounts payables inquiries and processing, controls related performance, inquiries regarding any issue related to the P2P process (Such as: Scanning, Optimizer, Invoice processing), etc.
Also, the P2P Invoicing Jr. Analyst will help Genpact with any problem faced on their different activities and having contact with many different areas within the GBS organization (GL, O2C, Reconciliations, etc.).
In addition, this role provides exposure with the Senior Leadership of the P2P organization, enabling the participation in different tasks like monthly aging or metrics reviews, detail process review, executing and guaranteeing excellence on the audit controls related to the process that applies for the P2P organization.
The objective of this role is to enable GBS Procure to Pay to meet their business objectives by providing quality accounts payable analysis and overall business support for Site Leadership, market colleagues and external vendors.
ROLE RESPONSIBILITIES
- Invoicing team CORE process is the Scanning and Invoice processing for Americas Region and the Optimization of Optical Character Recognition technology
- Genpact support related to invoice processing, troubleshooting or related inquiries
- Primary invoice / credits processing and resolution, and control compliance
- Interfaces regularly with internal and external customers / vendors to resolve issues
- Organizes own workload, prioritizes, and proactively follows up on outstanding items
- Maintains and when possible exceeds metrics and goals
- Actively supports our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures and help identifying process improvement opportunities
- Independently manages formal relationship with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units and countries
- Ensure the timely and proper execution of adequate internal controls, understanding our SOP and proposing updates when the documentations does not align with our day-to-day processes
- Takes ownership on every audit request that involves his/her processes
- Responsible for keeping accurate and up-to-date Work Instructions, Job Aids and Desktop Procedures documentation
- Assist the management team and other colleagues as needed;
- Capable to make basic decisions over daily responsibilities
- Promptly escalates operative and issues to his/her Manager
- Evaluates customer/internal documentation and system information
- Maintains focus customer service
- Communication skills (written and verbal) - effectively communicate with internal and external customers and vendors
- Exercises sound judgment abilities
- Good understanding of system functionality and processes
- Attention to detail and ability to work with a high degree of accuracy
- Participate in the delivery of internally developed training
- Seek opportunities to be mentored by others
- Operational Transformation support including primary processing, maintaining metrics and goals
- Demonstrate ownership of personal and professional development
QUALITIFICATIONS
- Education: University degree/ongoing University studies or technical high school degree in afinance related field
- Basic Office Knowledge
- Basic accounting/finance knowledge
- Desired experience in multinationals, shared services or finance related if applicable
- Intermediate English
- Portuguese is a plus
ORGANIZATIONAL RELATIONSHIPS
This position will interface with colleagues from Global Business Services, Business Technology, Commercial Finance, Commercial & Trade, Contracting, Pricing, Internal and External Auditors, external wholesalers, and state agencies.
Work Location Assignment: Flexible
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Finance