**BAT is evolving at pace - truly like no other organisation.
**
**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.
Come be a part of this journey!
**
**BAT COSTA RICA IS LOOKING FOR AN ORDER TO CASH SME (SUBJECT MATTER EXPERT)**
**SENIORITY LEVEL**:Non-managerial
**FUNCTION**: Digital Business Solutions
**SALARY RANGE**:Competitive Salary + Excellent benefits + Market leading bonus
**LOCATION**:Heredia, Costa Rica
**ROLE POSITIONING AND OBJECTIVES**
This role is part of GBS Finance.
The role is responsible for reviewing and approving discounting payments for retailers contracted with Reynolds and their sales representatives.
Resolve inquiries about contracts, payments, payment dates, and products among others.
**Reports to**:OTC Manager
**Reporting Level**:No direct reports
**Geographic Scope**:USA
**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Act as a key support for the team (Analysts, Team Leads & Managers).
- Review and approve payment adjustments based on Reynolds American Inc. discounting programs.
- Provide support and guidance with doubts/questions to all senior analysts related to BAU processes.
- Review and approve TLD's related to all operation processes (Process documentation).
- Complete all reports assigned in the recurrence required and align with the process's important metrics.
- Give support with SoX controls and detailed analysis of contracted accounts.
- Assist TMR's with inquiries related to the contracted retailers.
- Analyze and handle situations that may arise, different from the work routine, and be proactive, looking for possible improvements to make the processes simpler and faster.
**CAN THIS BE YOUR FUTURE ROLE?
**
- Do you have B2+ English Level?
- Are you diligent?
**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**
- At least 2 years of experience or related.
- Experience working under pressure and a continuous improvement attitude.
- Effective communication skills to work collaboratively with partners and team members.
- Analytical and problem-solving skills.
- Intermediate-Advanced knowledge of Microsoft Office programs (Excel & Outlook).
- B2+ English Level.
- Student or graduate of Business Administration, Accounting, or related fields.
**BENEFICIAL**
- Sap Knowledge.
- Salesforce Knowledge.
- USA Visa is a plus
**WE ARE BAT**
At BAT we are committed to our Purpose of creating A Better Tomorrow.
This is what drives our people and our passion for innovation.
**See what is possible for you at BAT.
**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women's Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies
**BELONGING, ACHIEVING, TOGETHER**
Collaboration, diversity, and teamwork underpin everything we do here at BAT.
We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.
**Come bring your difference!