**BAT is evolving at pace - truly like no other organisation.**
**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.**
**Come be a part of this journey!**
**BAT COSTA RICA** **IS LOOKING FOR AN ORDER TO CASH JUNIOR ANALYST**
**SENIORITY LEVEL**:Non - Management
**FUNCTION**: DBS
**SALARY RANGE**:Competitive Salary + Excellent Benefits + Market Leading Bonus
**LOCATION**:Heredia, Costa Rica
**ROLE POSITIONING AND OBJECTIVES**
This role is part of DBS - GBS Finance.
As a key player of the finance operations role in BAT Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes. Delivers the service to meet Service Level Agreements and Key Performance Indicators and to ensure positive voice of customer feedback.
**Reports to**:OTC Credit Team Lead
**Reporting Level**:Non - Management
**Geographic Scope**:United States
**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Handle multiple customer accounts for reconciliation collection efforts.
- Direct management with the end market for reconciliation of sales representatives.
- Monitoring and compensation of product returns nationwide.
- National follow-up of the billing process.
- Achieving individual monthly cash targets.
- Creating and maintaining proactive working relationships with the sales and other finance teams.
- Proactive Customer relationship building, continually seek out ways to improve customer satisfaction, communication & query resolution.
- Negotiate Payments Plans, Solutions & Reconciliations with Risk Assessment.
- Ensure compliance with collections policies and procedures.
**CAN THIS BE YOUR FUTURE ROLE?**
- Do you have the desire to continue building your career with a truly global organization?
- Are you a teammate with an eye to details and excellent communication skills?
**ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE**
- Currently studying or graduated in Accounting, Business Administration, Finance, or a related field.
- Experience or knowledge in Accounts Receivable (OTC) under Business-to-Business space.
- Proficient English level, verbal, and writing.
- Intermediate knowledge of Microsoft Office programs (Excel & Outlook).
- Be a great teammate to achieve departmental targets.
- An eye to details and work in sync with global processes.
- Assertiveness and the ability to utilise own initiative and judgement.
- Excellent communication skills and ability to maintain good relationships both internally and externally.
**BENEFICIAL**
- Desirable experience using SAP.
**WE ARE BAT**
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people. **See what is possible for you at BAT.**
- Global Top Employer
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Diversity leader in the Financial Times and certified by the Global Equality Standard
- BAT in Dow Jones Sustainability Indices for 20th consecutive year - and only tobacco company in World Index
**BELONGING, ACHIEVING, TOGETHER**
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference!