BAT is evolving at pace - truly like no other organization.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values everyday.Come be a part of this journey!BAT COSTA RICA IS LOOKING FOR AN ORDER TO CASH JUNIOR ANALYST SENIORITY LEVEL: Entry LevelFUNCTION: FinanceLOCATION: Heredia, Costa RicaROLE POSITIONING AND OBJECTIVESAs a key player of the finance operations role role in BAT Business Services (GBS) you will be responsible for the delivery of effective and efficient finance transactional processes.Delivers the service to meet SLAs and Key Performance Indicator´s and to ensure positive Voice of Customer feedbackReports to: Order to Cash Team LeadReporting Level: Experienced Non-Management LevelGeographic Scope: AmericasWHAT YOU WILL BE ACCOUNTABLE FORManage multiple customer accounts for delinquency and debt collection efforts.Send out past due notices for delinquent accounts or for missed settlement payments.Report address changes and maintain files regarding debtors for correct and current contact informationEnsure compliance with all Global Collection policies and procedures with emphasis to address any local specifics and requirements as needed.Collecting accounts receivable balances for invoiced customers using a combination of email and telephone calls to contact the customer.Ensure Customer ledgers are clean by minimizing aged items, disputes, unmatched credits.Achieving individual monthly cash targetsCreating and maintaining proactive working relationships with the sales and other finance teams.CAN THIS BE YOUR FUTURE ROLE?Do you have a desire to take your professional experience with a truly global organization in a geographically and culturally diverse team?Are you a self-motivated individual with a strong focus on results?ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGEBachelor´s Degree or advanced student in finance, accounting, business administration, economics or related fields.At least 1 year of experience in collections in an international environment (cash operations, credit knowledge can be an asset).English – Intermediate levelWorking knowledge of MS Word, Outlook, Excel, and PowerPointMust be flexible and adaptable to work with various levels of employees and leaders (up to and including executives).Assertiveness and the ability to apply own initiative and judgementExcellent communication skills and ability to maintain good relationships both internally and externallyBe a team player to achieve departmental targetsShould have an eye to details and work in sync with global processes.BENEFICIALSAP knowledge is a plusAt BAT, we are committed to our Purpose of crafting A Better Tomorrow.This is what drives our people and our passion for innovation.See what is possible for you at BAT.Global Top Employer with 53,000 BAT people across more than 180 marketsBrands sold in over 200 markets, made in 44 factories in 42 countriesNewly established Tech Hubs building special capabilities for innovation in 4 strategic locationsDiversity leader in the Financial Times and International Women's Day Best Practice winnerSeal Award winner – one of 50 most balanced companiesBELONGING, ACHIEVING, TOGETHERCollaboration, diversity, and partnership underpin everything we do here at BAT.We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals.Come bring your difference!#LI-AA2
