**BAT is evolving at pace - truly like no other organisation.**
**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.**
**Come be a part of this journey!**
**BAT COSTA RICA** **IS LOOKING FOR AN ORDER TO CASH ANALYST - TALENT PIPELINE**
**SENIORITY LEVEL**:Non - Management
**FUNCTION**: DBS
**SALARY RANGE**:Competitive Salary + Excellent Benefits + Market Leading Bonus
**LOCATION**:Heredia, Costa Rica
**ROLE POSITIONING AND OBJECTIVES**
This role is part of DBS - GBS Finance.
**Reports to**:Order to Cash Manager
**Reporting Level**:Non - Management
**Geographic Scope**:Americas
**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Manage multiple customer accounts for debt collection efforts.
- Ensure compliance with all Global Collection policies and procedures with emphasis to address any local specifics and requirements as needed.
- Proactive Customer relationship building continually seek out ways to improve customer satisfaction, communication & query resolution.
- Report accounts receivable status.
- Monitor accounts to identify outstanding debts.
**CAN THIS BE YOUR FUTURE ROLE?**
- Do you have the desire to continue building your career with a truly global organization?
- Are you a teammate with an eye to detail and excellent communication skills?
**ESSENTIAL EXPERIENCE, SKILLS, AND KNOWLEDGE**
- Currently studying or graduated in Accounting, Business Administration, Finance, or a related field.
- 1-2 years collections Order To Cash experience.
- Proficient English level, verbal, and writing.
- Proficient Portuguese level, verbal, and writing.
- Intermediate knowledge of Microsoft Office programs (Excel & Outlook).
- Be a great teammate to achieve departmental targets.
- An eye to detail and work in sync with global processes.
- Assertiveness and the ability to utilise own initiative and judgement.
- Excellent communication skills and ability to maintain good relationships both internally and externally.
**BENEFICIAL**
- SAP knowledge.
- Salesforce and BPC knowledge.
- Power BI and Excel Macros knowledge.
**WE ARE BAT**
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people. **See what is possible for you at BAT.**
- Global Top Employer
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Diversity leader in the Financial Times and certified by the Global Equality Standard
- BAT in Dow Jones Sustainability Indices for 20th consecutive year - and only tobacco company in World Index
**BELONGING, ACHIEVING, TOGETHER**
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference!
