Why Patients Need You
What You Will Achieve- Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.
- Coordinate customer account resolution with internal parties and execute on agreed collection strategies.
- Refund issuance (review, obtain approvals, and confirm).
- Contribute to AR KPI reporting & analysis on performance of AR ledger.
- Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.
- Effectively communicate to peers and management with regards to work tasks and deadlines.
- Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.
- Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.
- Maintain receipt records, files and documentation in an organized manner.
- Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.
- Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.
- Qualifications
- Must-Have
- Business English language skills (written and verbal) required
- Degree in Finance or Economics or Accounting
- Ability to work in a high-performing team environment
- Strong interpersonal skills and ability to communicate with diverse groups and individuals
- Demonstrated ability to work on own initiative
- Strong verbal and written communication skills
- Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas
- Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams)
- Nice-to-Have
- Experience in Accounts receivable and/or broader Order to Cash function preferred
- Experience of working in cross-functional and multi-cultural team an advantage
- Experience with financial shared services preferred
- SAP ERP system experience preferred including FSCM Collections and Dispute Mgt
Work Location Assignment: Flexible
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
Finance & Accounting
