The Order Entry Analyst will perform tasks that will help improve the order service levels.
This is an entry level position that requires a balance of attention to details and speed.
Primary functions include data entry, processing of orders including technical review, and related activities and requests.
The Order Entry Analyst will be working with multiple systems that he or she needs to update timely and accurately.
This role requires an interest in the mix of technical, order entry and customer service.
**Responsibilities**
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Attend to some of the customer inquiries through different communications channels, working closely with the order management specialist, inside sales, sales force, factories, and other quote to cash teams
- Ensure compliance with import/export, contract, and government requirements.
Screen orders for compliance with the business unit Terms and Conditions, agreements, and standards
- Provide backup and support for internal and external sales personnel/s to maintain good service levels
- Perform other duties as required
**Required Skills - External**
**Requirements**:
- Education: High School diploma is required.
Preferred if studying Engineering degree at least for two years.
Technical certifications or studies are preferred
- Experience: 1 to 2 years of work experience, preferable customers at any capacity or data entry experience
- Good written and oral communication skills in Portuguese (only for Brazil operations)
- Solid prioritizing and organizational skills along with being a self-starter
- Willing to work on flexible shift schedule based on business needs
**WHY EMERSON?
**
**Our Commitment to Our People**
- We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy.
Our training programs focus on end-to-end development from onboarding through senior leadership.- Flexible and competitive benefits plans offer you the right options to meet your individual/family needs- Our success is measured by the positive impact we make on people, our communities and the world in which we live.
Learn more about us!.
**Our Commitment to Diversity & Inclusion**
- At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives.
We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place.- Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses.
Inclusion is creating a real sense of engagement, belonging and connection for all employees.
Learn more about our Culture & Values and about Diversity & Inclusion at Emerson.
- Additional Information External**ABOUT EMERSON**
Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers.
We are innovators, question-askers and problem-solvers.
We don't settle for good enough or "This is the way it's always been done." Instead, we push ourselves and strive for the "never been done before."
Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.
Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.