Oracle Supply Chain Data Analyst

**Duties and Responsibilities**

Oracle Supplier Data Management
- Administer supplier research and set-up in Oracle.
- Work closely with Dun & Bradstreet on supplier research and mapping activities
- Work with the Systems Team and Business Units in executing projects and tasks.
- Take ownership and responsibility for projects, tasks, and deliverables.
- Update established process documentation for changes to supplier management activities.

Helpdesk Operations
- Provide first level of support on Corporate Supply Chain Systems Tools by assisting with Helpdesk support as needed for operational coverage.
- Maintain high degree of customer service.
- Take ownership of user queries and be proactive when dealing with user issues
- Escalate complex inquiries to System Admin or 3rd party support.

**Job Requirements**

Education

Bachelor's degree in Computer Science, Information Technology, or Supply Chain related course

Technical Skills
- At least 1 year customer service experience
- 1-2 years of professional experience in Business Analyst role
- Well-developed problem-solving and troubleshooting ability.
- Above average analytical skills
- Experience in understanding and interpreting requirements specifications.
- Supply Chain/Procurement knowledge is an advantage