Your Role
The Office Manager is responsible for keeping the office running smoothly and overseeing administrative support, and in compliance with local and Free Trade Zone regulations.
The role incorporates financial and administrative tasks, as well as serving as the main point of contact for government agencies and the office building administration.
What You Will Do
- Provide leadership, direct management, oversight, coaching, development and support for Office Services Supervisor, Workplace Experience Coordinator and Receptionist.
- Ensure reception coverage from 8:30-5:30 each day
- Lead and collaborate with the Office Services Team to create a welcoming, warm and comfortable workplace for team members, clients and guests.
- Responsible for the successful planning and logistics of all office events (internal and external), including Staff Meetings/Town Halls, Holiday/Bonus/Wellness Events, Appointments Day, Office Tours, Client meetings and other similar events.
- Manage and coordinate all office moves, renovations, furnishings and seating assignments
- Work closely with Office Leaders on studio space planning and seating.
Forecast upcoming changes and develop scenarios.
- Responsible for all budgets related to the office (events, storage, supplies, repairs, maintenance, studio moves, food + beverages, etc.).
- Review and approve invoices for all services performed and purchases made.
- Streamline operations and maintain efficiencies by finding ways for continuous improvements
- Responsible for building/office security programs
- Free Trade Zone compliance and audits
Your Qualifications
- Bachelor's Degree
- 10+ years of experience in office/facilities and team management
- Event planning/management experience is required
- Strong customer service background
- Experience successfully managing and motivating a team
- Approachable personality with excellent communication skills
- Strong facilitation, team building, relationship and problem-solving skills.
- A demonstrated ability to partner with the business to uncover business needs and objectives, craft appropriate strategies, and identify/implement efforts to help achieve goals.
- High attention to detail, organized with strong follow-through
- Strong verbal and written communication skills.
Life at Gensler At Gensler
We are as committed to enjoying life as we are to delivering best-in-class design.
From curated art exhibits to internal design competitions to "Well-being Week," our offices reflect our people's diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life.
Our comprehensive benefits include subsidized health and life insurance, profit sharing, annual bonus, LinkedIn learning, holiday observance, additional PTO days every 5 years and employee assistance programs.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees.
In addition, we reimburse tuition for certain eligible programs or classes.
We view our professional development programs as strategic investments in our future.