General responsibilities includes:
- Actively participates of site wide control meetings
- Promotion of a controls culture within the operations division ensuring the escalation of significant risks through control governance channels occurs in a timely and efficient manner
- Provide guidance in evaluating the risks & controls, and ensure appropriate remedial actions are in place
- Main Responsible for the timely updating MCA monitoring processes (risk and control management, create and coordinate QRA meetings and ARA process, execute trust and verify MCA test.
- This employee could also execute any other of these activities in the future based on the capacity
- Support and interface to Internal and External Control organizations (Internal/external audit, regulators, control self-assessment, Compliance and Finance etc)
- Oversight of Corrective Action Plan remediation (CAP)
- Monitoring of the Entitlement Review completion on a regular basis.
SIRT monitoring and assurance of timely reporting
- Ensuring 100% completion of all required trainings and cascading communication to the department related to all Risk and Control items
- Ensure updating of the Records Management inventories.
- Responsibility over the completion of all the necessary information needed for the COB plan (including Critical processes, back-up plan, system requirements, etc.)
- Coordination of the resources for the local COB Testing as well as the completion of the Test Plan.
Completion of all the required documentation.
- Serve as coordinator for the completion of all the required EUC documentation
- Facilitate the circulation of all updates to the EUC guidelines and serves as liaison with the EUC team if there are questions
- Keep EUC inventory updated and accurate
- Coordinate the task required to be in compliance with the EUC guideline
- Monitors the DCFC tasks on a daily basis and escalates potential "fails" to the Process leads.
- Provides Change Requests to R&C Compliance and Audits
- Reviews mandatory absence plan in coordination with the Process leads.
Liaise with R&C to obtain deviation approval, as needed.
- Assists R&C in meeting the KPMG and Internal Audit (IA) requirements.
Review all documentation before providing them to KPMG and IA.
- Prepares the Risk Control Matric (RCM) in coordination with the Process Leads.
- Assigns the sample to the various testers.
- Compiles all results from the testing and submit the results including documentation.
**Qualifications**:
- Bachelor's degree in business or computer science or equivalent experience.
- Financial services or technology experience 3-5 years
- Proficiency in Excel including working knowledge of formulas, links, and pivot tables.
- Fluent in English is required
- Pursues continuous process and self-improvement opportunities
- Ability to manage development projects
- Audit/control experience
- Solid customer service and communication skills.
- Team player.
- Excellent organizational and follow-up skills
- Excellent documentation skills
- Effective time management skills.
- Analytical, flexible, team-oriented, with attention to detail.
- Ability to multi-task and effectively handle multiple priorities meeting Unit/Business' deadlines and objectives.
- Database Administration knowledge (Access) - Advanced level.
- MS Office - Advanced level.
- Ability to Follow up on different requests and provide legible status.
- Proficient in metrics/KRIs assessment and reporting
- Proactive, able to take the lead in devising creative solutions
- Ability to work under pressure managing to tight deadlines and / or unexpected change
- Excellent communication and relationship skills across all management levels
- Analytical with attention to detail and strong problem solving skills
- Leadership
C12
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
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