OMP Consultant to support ongoing support operations and projects, to external customer on a Product Team; responsible for supporting and execute activities on OMP Product team accordingly and/or leadership in the creation and delivery of solutions designed to meet customer's business needs and consequently, for understanding customer's businesses.
Required Skills/Experience
- Should be very organized and have a flexible approach to operate in demanding, fast paced environment
- Ability to communicate professionally through written and verbal communications in English and Spanish.
- Demonstrated leadership ability and strong teamwork-based tendencies
- Customer Service experience
- Working schedule flexibility
Desired Skills/Experience
- Knowledge/Experience in Consumer Goods sector, Personal Product Industry.
- Knowledge/Experience in ITIL
- Knowledgeable in Project Management
- BS from four-year College or university plus 2 years business/technical experience.
OMP Product Delivery Team member to help us with the increasing demands that we have in OMP. **The expectations is for the resource to (but not limited to)**:
- Support OMP Product Team with all its activities (i.e upgrade, frequent release, etc.)
- Create OMP environments for business testing
- End-to-end business support to OMP Projects in investigating and resolving issues that may arise on the duration of the Project
- Provides training to the Service Management team to transition the Project to Operations
- Act as 3rd Level Support for any issues in OMP
- Support business with any queries/issues that may arise
- Support special projects that the team may have
Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.
At DXC we have a People First strategy and a Virtual First model. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. The majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location.