Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
**Role Summary**:
We are actively seeking an Observability Engineer with a real passion for automation to help build scalable tools to run our distributed systems. You will be responsible for expanding and supporting the infrastructure platform services we provide to Splunk, as well as engaging with other teams to help improve efficiency and optimize our infrastructure. You're also an individual who's motivated by technology and enjoys automation and problem-solving. We work hard, we like to challenge the status quo, and we enjoy having fun!
**Your Continual Impact**:
- Identify areas for improvement and develop automation to increase system reliability with scripting languages such as Python or Golang.
- Contribute to defining a full SLA supported matrix to improve MTTD/MTTR for customer services.
- Join the on-call rotation to respond to high-priority incidents with the goal of mínimal downtime (mínimal MTTR).
- Document and maintain up-to-date system procedures, configurations, resolution guides, and standard processes as reference material for the team.
**Must-have Qualifications**:
- Demonstrated ability in DevOps / SRE focused environments.
- Foundational understanding of a scripting language (Golang, Python).
- Validated experience managing AWS or other Public Cloud platforms.
- Practical knowledge of a number of Operating Systems, including Linux (Ubuntu/RHEL) and Windows.
- Proficiency using Configuration Management tools like Ansible/Chef/Puppet.
- Familiarity with using CI/CD pipeline tool experience (e.g. Jenkins, GitLab, GitHub).
- An understanding of networking concepts and Internet protocols.
- Ability to communicate technical concepts clearly to customers and upper management.
- A strong desire to automate and solution issues with code.
**Nice-to-have Qualifications**:
- Understanding of the pillars of Observability and OpenTelemetry (OTel).
- Experience with F5 Network Load Balancing.
- Familiarity with cloud-native serverless architectures and container orchestration.
**Splunk is an Equal Opportunity Employer**
At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
**Base Pay Range**
Costa Rica
Base Pay: CRC 24,000,000.00 - 33,000,000.00 per year
