**Why Kyndryl**
Kyndryl is a market leader that thinks and acts like a start-up.
We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.
We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term.
And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.
**Your Role and Responsibilities**
- Managing network and security infrastructure
- As a part of the Network Team, your responsibilities will include day to day tickets and support, participation in on-call rotation and documentation.
- Troubleshooting and fault analysis
- Network diagnostics
- Providing technical expertise to internal / external parties and customers
- Designing infrastructure solutions
- Implementing network changes (depending on skills - from minor to major projects)
- Cooperating across teams and countries on projects
- Keeping the Infrastructure secure and up-to-date
- Improving services
- Working on L1 escalations and SEV1 incidents as contact point"
**Required Technical and Professional Expertise**
- At least 2 years of experience configuring/administrating LAN Data Center networks (Cisco Nexus / ACI), load balancers, and, firewalls.
In Enterprise and Data Center environments (on-premise / Cloud)
- Minimum of 2+ years of core switching, routing, MPLS and FWs.
- Minimum of 2+ years experience in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc.)
SMTP and SNMP.
- At least 2 years of experience configuring/administrating LAN Data Center networks (Cisco Nexus / ACI), load balancers, and, firewalls.
In Enterprise and Data Center environments (on-premise / Cloud)-Extensive knowledge of LAN Data Center technologies like VLANs, STP, EtherChannels, Fabric Path, and Cloud-based technologies.
Basic-Intermediate knowledge in SDN (SD-LAN DC, SD-WAN, etc).Basic to Intermediate knowledge in at least one of these technologies: Cisco (Nexus), SD WAN Viptela, Meraki ,F5, Fortinet, 5G and LTE technologies.
- Desirable Vmware NSX-T, Cloud (Azure, AWS, IBM Cloud, Google ).
At least CCNA-approved courses or equivalent in network, load balancers, firewalls, etc.
- Intermediate level in English
**Preferred Technical and Professional Experience**
- Experience working in multi-client, multi-Cloud.
- At least, one Certificate as CCNA, CCNP, Juniper JNCIA certification or equivalent skills, or F5, Fortinet, or Cloud (Azure, AWS, IBM Cloud, Google).
Any other technical basic certifications are also welcomed and highly valued"
**Required Education**
Bachelor's Degree
**Preferred Education**
None
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That's the Kyndryl Way.
**Other things to know**
**Primary Job Category**
Technical Specialist
**Role (Job Role)**
Network Support Specialist
**Employment Type**
Full-Time
**Contract Type**
Regular
**Position Type**
Early Professional
**Travel Required**
No Travel
**Company**
(Y014) Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada
**Is this role a commissionable / sales incentive based position**
No