The NA Quality Associate is responsible for deploying and ensuring compliance with MSS quality assurance and safety processes for the NA MSS engineered solutions organization.
**In this Role, Your Responsibilities Will Be**:
Quality:
- Assist in company ISO activities like quality management certification/surveillance audits, awareness programmes, process improvement, etc.
- Ensure Quality assurance compliance to the following:
- PESS: Ensure all the Customer surveys are performed optimally and accurately, and vital actions taken and closed
- NCRs: NCRs are are logged, tracked and actions taken and closed before closing the Project. Cost of Quality : Handle, track and report all
- Cost of Quality issues in projects.
- Report the above during Operations reviews.
- Support the Service teams in any warranty claims and support requests (PQIs)
- Demonstrate highly effective global collaboration with Measurement Solutions - Systems global Center of Excellence throughout the project lifecycle (kick off, project management, engineering, fabrication and supply chain teams and work processes.
Safety:
- Responsible for supporting the deployment of safety tools, business systems and processes for the NA MSS engineered solutions organization.
- Ensure Emerson standards for safety are complied within our facilities and/or 3rd party facilities where NA MSS conducts business, focusing on:
- Serve as a critical partner and drive a strategic vision for EHS across NA MSS (engineered solutions)
- Align and leverage MSOL and LCS EHS strategies, initiatives, processes and systems to drive safety awareness, engagement, and incident prevention.
- Coordinate the deployment of MSS EHS programs across facilities we operate in (3rd party integrators, customer sites)
- Consistently drive safety message and behaviors required from team members to align with Emerson EHS standards
- Serve as an advisor to the NA MSS leadership team to assist in establishing vision, purpose and strategy for EHS activities.
- Proposes EHS related training programs for the organization.
- Deploys systems, tools, apps and/or any other business systems that will help measure and drive safety behaviors
- Providing assistance during incident investigation process including root cause analysis.
- Analyze the impact of safety and health compliance on proposed projects.
- Collaborate with other relevant EHS personnel in the MSOL organization
- Provide leadership, direction, coaching & development to team members as needed.
**Who You Are**:
You come up with useful ideas that are new, better, or unique. You act with a clear sense of ownership. You seek ways to improve processes, from small tweaks to complete reengineering.
**For This Role, You Will Need**:
- Minimum Qualification - Diploma or Bachelor's or equivalent in electrical, instrumentation, electronic engineering or related Subject area. Other graduate with relevant core quality experience can be considered.
- 3+ years of experience in quality.
- Experience in Oil and Gas, Chemical, Petrochemical, Major Fabrication/Integration, EPCs and 3rd party inspection agency ( nice to have)
- Demonstrate personal commitment to safety and quality culture
- Conversant with MS office, word and PowerPoint, and data analysis etc.
- Conversant with National and International Codes / Standards related to material, NDE, Welding,
- Advanced English skills
**Preferred Qualifications**:
- ISO 9001:2015 Internal or Lead auditor will be considered as an added advantage
**Our Offer To You**:
We offer a competitive benefits package to recognize and support our employees such as private health insurance with dependent coverage, life insurance, flexible work opportunities, wellness center, door-to-door transportation, Asociacion Solidarista, Employee Resource Groups (ERGs) and career growth focus and many more.
Commitment with Diversity and Equal Opportunity
At Emerson, we have seven Employee Resource Groups that demonstrate our commitment with DE&I. Through continuous development of activities, programs, and social awareness. Our communities are:
- Black Employee Alliance
- Diverse Abilities
- HOPE
- LGTBIQ + Allies CR
- Costa Rica SOMOS
- Mosaic
- Women's Impact Network
At Emerson, we are passionate about what we do. Our technology and engineering expertise has enabled us to be at the forefront of innovation for over a century. Our commitment to excellence and cutting-edge technologies has positioned us as a leader in the world of automation solutions and engineering.
We believe that our success lies in the strength of our people; what sets Emerson apart is our unwavering dedication to fostering an inclusive and diverse environment. We firmly believe that diversity fuels creativity and innovation, allowing us to tackle sophisticated challenges with new perspectives. We embrace individuals from all walks of life, valuing their unique backgrounds, experiences, and ideas. When you join our team, you become part of a ri