**Description of duties & activities**
**1. Data Enrichment**
- Research company locations, evaluate industry code information from company websites, industry websites, and BU and Impact Partner sources to determine accurate industry codes for each site and a master industry code that best represents the Automation Solutions' overall business with that customer.
- Review sets of company and contact records identified as potential merges, research anomalies, correct data and perform merges.
- Perform address standardization using Address Doctor data. Monitor Postal Standard of assigned countries.
- Review company records (including Impact Partner and Interco records) and ensure that primary address and operational addresses are grouped correctly.
- Research and correct company address and sales information that failed the imports process to facilitate manual loading of data in the Global Data Management System.
- Create and update company, industry, and custom groupings based on company hierarchies and relationship. - Perform targeted clean-up through data enrichment processes & forms.
- Ensure accuracy of company hierarchy and group composition of assigned key and marquee accounts.
**2. Reports Creation and Inquiries**
- Process GDM user login and termination requests received via the support mailbox by creating new account and updating level of access.
- Handle requests related to sales information modifications in CRM.
- Process requests related to CRM account merges, account splits and assigning of primary records.
- Handle requests related to changing of company's industry codes and account types via the support mailbox.
**3. Testing**
- Perform thorough system testing for enhancements and new releases of the CDM system. Provide detailed test results to the leads and/or the POCs.
**4. Continuous Improvement**
- Provide recommendations to enhance (not limited to) forms/workbenches in the CDM system.
**Education and Professional Qualifications**:
- Bachelor's Degree Information Technology, Computer Science, or any business-related fields
- 0-1-year related work experience
**Requirements and Attributes**:
- Strong interest in manipulating and analyzing large data sets.
- High attention to detail and can quickly spot inaccuracies in the data.
- Interpersonal savvy and able to collaborate and efficiently work with people at any level.
- Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
- Resourceful and be able to find efficient ways to overcome challenges.
- Working knowledge of Microsoft Excel
- Exposure to TOAD, Oracle Applications, PL/SQL, and/or Oracle forms is a plus.
- Knowledge of PowerBI, Power Query and other reporting tools is an advantage.
