**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
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A role in the global recruiting coordination team is fast-paced and in a very dynamic environment. You'll need a team spirit, be action-oriented, a change-champion, able to drive operational efficiency, thrive in an evolving environment and be excited about building and optimizing processes.
**What you will do**:
- Lead and coach a team of recruiting coordinators, providing development opportunities and performance feedback
- You will be a member of the Global Recruiting Coordination Management team, working together to achieve our goals and priorities
- Identify, recommend and implement improvements to regional and global recruiting coordination processes to achieve increased efficiency and global consistency
- Build and maintain productive partnerships with regional Talent Acquisition leaders
- Contribute to cross-functional projects which impact recruiting coordination and the wider talent acquisition team
- Collaborate and partner with stakeholders across the organization where required - including Global People Operations team, HR, global mobility, compensation, legal and compliance
- Use data to define program success metrics and inform strategic decisions
- Be a change champion: advocate for and promote the change that impacts the recruitment coordination team and the recruitment delivery team
**Qualifications** What you need to succeed**
- A minimum of 5+ years relevant experience in Talent Acquisition coordination and/or operations
- Manager or team lead experience of a recruiting coordination or operations function
- A passion for leading, coaching and developing team members
- Process driven with strong habits and a passion for efficiency improvement
- Experience engaging and partnering with recruiting leaders
- Strong data and analytics skills used to tell a story, provide insights, and influence decisions
- Excellent communication, relationship and collaboration skills with colleagues at all levels of the organization
- A preference for and an ability to thrive in a dynamic, ambiguous and fast paced, high-growth environment
- Able to own and drive projects to completion
- Experience scaling and streamlining recruiting coordination processes is advantageous
- Education: Minimum High School Diploma or equivalent
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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