Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters.
We believe that economies that include everyone everywhere, uplift everyone everywhere.
Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.
**
**Job Description**:
**Visa Consulting & Analytics**
**Manager, Managed Services (Project Execution Services)**
**Central America and Caribbean**
**What's it all about?
**
Visa Consulting and Analytics (VC&A) is the consulting arm of Visa, and drives tangible, impactful and financial results for Visa's network clients, including both financial services and merchants.
Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.
Visa Managed Services (VMS) is an augmentation of Visa's consultancy offering, supporting the execution and implementation of recommendations to help scale competitive advantage and operate to succeed in the digital age.
We are looking for an experienced **Manager** to supplement the Visa Managed Services (VMS) team across important Visa clients (the "Client") in the Central America & Caribbean Region
- Develop strategies to help our clients in growing their business in payments and beyond
- Drive strategic initiatives at Visa's key clients in the region
- Manage the delivery of high-quality consultancy engagements
- Help to intensify the business relationships between Visa and its key clients
- Handle aspects of Data/Operation/Strategy/Business Development/Marketing/Sales/Product/Growth/Digital concurrently as necessary
**What we expect of you, day to day,**
- Leading the deployed Visa team and project managing the delivery strategies of developed solutions with a true entrepreneurial spirit
- Drive the delivery of assigned tasks/projects in professional and timely manner with high quality
- Provide high level visibility and drive strategic initiatives for VMS programs, reporting progress into Client's management as well as the region's Visa Consulting and Analytics (VCA) and VMS functions, maintaining governance and oversight
- Coordination and active management of the VMS team (both Visa and external supplier resources) within the client assuring the value delivered, meeting Visa's high standards and to client's satisfaction
- Understand our clients' business objectives, needs, plans, etc.
together with the Account Management Team
- Identify opportunities and improvements to grow the business of our clients
- Develop and propose appropriate projects and business solutions to the client
- Ensure collaboration and overall integration between different stakeholders
- Leverage Visa's innovation, product, and data capabilities to further grow our clients' business by working together with different areas of the company
- Coordination with Visa Hub teams in terms of best practices and state-of-the-art transactional data analysis
- Provide Thought Leadership knowledge and projects regarding the future of payment and retail banking to our client
- Build and strenghthen Visa Consulting & Analytics relationships with clients
- Generate ideas, identify opportunities and present proposals for future engagements with the client
This is a hybrid position.
Hybrid employees can alternate time between both remote and office.
Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
**Qualifications**:
What we're after
- Highly skilled in project/program management of complex concurrent projects
- Excellent business intelligence and analytical skills
- Proven skilled multitasker with focus on delivery with excellence
- Strong hands-on personality and collaboration sense and skills
- Substantial experience in retail banking and/or payment card industry and/or merchant retail business desirable
- Strong sales orientation, substantial experience with pre-sales and selling major projects/ideas to senior management
- Experience of working within a client consulting environment highly desirable
- Digital transformation related to payment industry knowledge is a plus
- Excellent client relationship management skills (also on senior executive level and ac