The LAR Health and Wellness Benefit Program Manager is responsible for program and supplier oversight of specific Intel benefit programs.
**The LAR Health and Wellness Program Manager is responsible for program and supplier oversight of specific Intel health and/or wellness benefit programs.
Responsibilities will include but are not limited to**:
- Supplier Management: Includes setting clear expectations and then holding suppliers accountable to performance expectations.
Scope includes setting strategic direction and influencing the care delivery and technical road-maps.
Responsible for setting key performance indicators including pay-for-performance scorecards.
Manages operational issues through to resolution, including root cause analysis to determine best short and long term solutions as well as driving continuous improvement.
- Project Management/Plan Administration: Responsible for the overall plan administration, including partnering with GBD to clarify and define plan scope and requirements, build system requirements, test, launch, and stabilize programs.
- Program Compliance: Responsible for ensuring programs are administered according to plan design and compliant with all privacy and local government Responsibilities include managing financial and operational plan audits.
- Innovation: Develop innovative solutions to problems utilizing structured problem-solving methodologies and judgement.
- Partnering: Work closely with partner business units and suppliers to manage programs; this includes development of key messaging and communication material
- Quality: Ensures that quality standards and budget constraints are met.
Ensures appropriate progress against schedule and takes remedial action as appropriate.
Prioritizes utilization of resources with other functions.
Influences business unit or cross-organizational strategies relevant to program goals.
- Contract Negotiations: Supports Procurement in the sourcing and supplier selection process.
Responsible for building the Scope of Work as well as helping determine best pricing when comparing supplier administrative capabilities and building supplier scorecard metrics.
- Strong communication skills
- Excellent project and stakeholder management skills, including proficiency in influencing key stakeholders
- Foster business relationships and to think innovatively
- Multi-task among several high priority activities to meet multiple deadlines timely
- Work independently and escalate issues on a timely basis when guidance is needed
- Work in an ambiguous environment, critical thinking, analytic and excellent verbal skills are necessary for this role
- Excellent analytical and numerical skills
- A passion for benefits and the desire to provide benefit programs that help our employees achieve their personal best
**Qualifications**
**Minimum Qualifications**:
- Bachelor's degree in Business Administration, Finance, HR discipline or related field.
- 5+ of relevant experience.
- 3+ years' experience in Benefits Administration.
- Advanced knowledge of Microsoft Word, PowerPoint and Excel, including a competency with v-lookup, filtering, and pivot tables
- Advanced English level.
- Must have permanent-unrestricted right to work in Costa Rica.
**Preferred Qualifications**:
- Strong data analysis skills with a focus on accuracy and attention to detail.
Leveraging such analysis to find solutions to complex problems.
- Should have experience working complex employee and plan participant issues.
- Experience with Protected Health Information and privacy requirements.
**Inside this Business Group**
Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values.
Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.
**Work Model for this Role**
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.