**CORE RESPONSIBILITES**- Manage and control documentation according to the schedule ensuring mínimal impact to the order.- Work with order and project teams during proposal and execution to define documentation requirements including; deliverable recommendations, timeline for submittals and deviations and clarifications.- Utilize DocPro or equivalent for all documentation tasks including planning, managing, tracking, submittal, storage and generating status reports.- Gather required documentation for the order including delegating tasks and working cooperatively with internal teams.- Responsible for document submission, managing customer responses and submission of revisions.- Participate in KOM and other internal/ external meetings representing the documentation needs and risks.- Provide ongoing communication and support to the Order and/or Project Manager and project and/or order teams, including providing documentation status and updates on any risks.- Provide preliminary & final documentation that accurately meets customer requirements and ensures the highest quality standards of deliverables are maintained.- Update and provide documents/ reports as needed by the MSOL organization to monitor and control the orders; including project/order plan, schedule, risk register, performance metrics and other documents as needed.- Act as an escalation point for documentation related matters for internal and/or external customers.- Work closely with the Order/Project Manager and the project/order teams to resolve any delivery or invoice disputes.- Pro-actively support the Order/Project Manager in improving quality and performance of the team.- Act as interface between the factory, drawing team and project/order team in all documentation related matters.- Liaising with supply chain and or 3rd party suppliers to ensure correct documentation requirements are met and delivered on time.- Participate in training and other learning opportunities to increase understanding and knowledge of Measurement Solutions products and their documentation offering.- Assist with training and or coaching of new documentation controllers.**SPECIFIC TASK **- Specific tasks completed by the DC, additional duties may be added as applicable.- Set up and maintain documentation and profiles in DocPro or equivalent.- Submit requirements for Custom Cover Sheets to DocPro Admin team.- Fill out customer non-standard records (Non EMR docs - e.g. SDI, Instrument tag list, etc.).- Review customer SDI or equivalent and identify documentation requirements (type, format, copies) and compare against factory standard.- Calculate documentation/ service cost and fills out document/service quote form as part of proposal.- Provide documentation submittal schedule to the OM/PM to be included on the overall order/project schedule.- Gather, consolidate and or expedite documentation from the factories or other resources.- Generate new or revised proposal for documentation.- Update standard document with required customer information (when purchased) and Emerson availability.- Request drawings from drafting team and verifies drawings according to SO.- Provide information to drawing team regarding decal (customer template).- Organize, prepare, update and submit (electronic or hard copy) all documentation including: technical passports, data books and drawings based on given customer guidelines (when purchased) and Emerson standards.- Encode documentation using standard Measurement Solutions templates; store and organize documents to team repository.- Generate table of contents, cover sheets or other supporting forms to prepare documentation for submission.- Perform quality checks and completeness of customer data and documentation requirements.- Create and implement a strategy for each order to comply with customer requirements.- Provide support on invoice disputes around documentation.- Monitor and control documentation backlog and alerts the Order/Project Manager and/or Admin on changes and late documentation.- Attend internal Kick-off meetings.- Attend status meetings and provide status updates to customers on documentation progress.- Identifies documentation risks and mitigations strategies to Order/Project Manager.- Participates and/or leads in Lessons Learned meetings or reviews.- Create, update and monitor tasks in CRM/ EDDR/ DocPro.- Provides own work estimates and can negotiate turnaround time within the team.- Follow up and expedite reviewed and commented documents from the customer.- Upload final documentation in OCM (storage platform).- Upload documentation on customer specific online platforms.- Provides continuous improvement concepts and participates in quality reviews.**KNOWLEDGE AND EXPERIENCE**- Minimum 2 years in documentation (customer support functions- preferred but not mandatory).- Proficient with Microsoft Office (Excel, Word Paint, Power Point, Publisher, Outlook, Adobe Acrobat Pro).- Com
