**The Institutional Clients Group (ICG) Know Your Customer (KYC) Ops Senior Case Analyst is **a supportive oriented** intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Customer) program at Citi among other responsibilities to evaluate an enhance the process.**:
**Responsibilities**:
- ** Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence, and approval of the electronic Know Your Customer (KYC) record and supporting appendices**:
- ** Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)**:
- ** Client contact & service model to support both business and external clients**:
- ** Review all information and documentation ensuring compliance with local regulation and Citi standards**:
- ** Update KYC forms and client profiles according to policy requirements**:
- ** Follow up with clients to ensure information is received before due dates**:
- ** Maintain KYC Operations tracking tool & support level 1 analysts thru the process**:
- ** Ensure appropriate risk appetite, first time right and poste execution quality results**:
- ** Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due**:
- ** Flexibility to jump on business needs as required such as productivity, projects, quality, among others**:
**Minimum Qualifications**:
- ** 1-2 year of experience related to role's responsibilities**:
- ** Drive value to our customers in compliance to our operational discipline and quality process.**:
- ** Work experience delivering technical guidance to clients or to business stakeholders**:
- ** Ability to make effective and timely decisions in a complex, highly matrixed organization**:
- ** Interpersonal & communication skills to work with stakeholders and Senior Management, both verbally and written (Spanish & English)**:
- ** Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.)**:
- ** Bachelor's Degree**:
**Preferred Qualifications**:
- ** University Degree in a related field or equivalent experience**:
- ** Active participation in a KYC project and/or stretch assignment**:
- ** Certified in Anti-Money Laundering (plus)**:
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
