The ICG (Institutional Clients Group) KYC Checker Analyst II is a **quality and control focus** intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
**Responsibilities**:
- Review KYC records for ICG KYC Operations to ensure satisfactory quality of records prior to business and AML approval.
- Provide feedback to case managers, senior case managers and team leads where findings identified in cases reviewed, to reduce future failure rates
- Work closely with team leads to provide feedback and share trends for case managers with continued errors to ensure appropriate corrective action can be taken
- Work with the In-Process Review (IPR) and Post Execution Quality Review (PEQR) teams to address identified deficiencies in reviews to ensure increased quality results
- Work to comply with business deadlines, supporting team leads in timely review of daily cases; and where business deadlines are present, with flexibility of resource and availability
- Contribute proactively to calibration sessions across the regions, being active in sharing experiences and proposing best practices or change in approach as appropriate
- Perform the checking procedure and ensure quality and coaching needs are identified and met on the team
- Management of ad-hoc departmental projects as assigned
- Work closely with team leads to provide feedback and share trends for case managers with continued errors to ensure appropriate corrective action can be taken. Including coaching session/calibrations per week.
**Minimum Qualifications**:
- Minimum 1 year of experience related to role's responsibilities
- Drive value to our customers in compliance to our operational discipline and quality process.
- Work experience delivering technical guidance to clients or to business stakeholders
- Ability to make effective and timely decisions in a complex, highly matrixed organization
- Interpersonal & communication skills to work with stakeholders and Senior Management, both verbally and written (Spanish & English)
- Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, etc.)
- Bachelor's Degree
**Preferred Qualifications**:
- University Degree in a related field or equivalent experience
- Active participation in a KYC project and/or stretch assignment
- Certified in Anti-Money Laundering (plus)
- Portuguese is a plus
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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