Job Description This position is required to take on the New Product Introductions of PS Consumer Desktops in AMS, defining and reviewing support strategies and PM all NPI activities to ensure a flowless introduction across all support organizations, identifying cost reduction and customer satisfaction opportunities.
Job Description: Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
Works on problems of diverse complexity and scope.
May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
Exercises independent judgment within generally defined policies and practices to identify and select a solution.
Ability to handle most unique situations.
May seek advice in order to make decisions on complex business issues.
Responsibilities: 1.
Manages New Product Introduction and support strategies: 2.
New Product Introduction and service model definitions 3.
Sustaining lifecycle Management 4.
End of Service Life Management 5.
Project management 6.
Manages NPI financials including business impact Education and Experience Required: Three-year or Graduate Degree in Computer information system, or any other related discipline or commensurate work experience or demonstrated competence.
Previous project management roles or in like roles/businesses.
MBA is a plus Knowledge and Skills: Solid experience in Customer support processes Proven knowledge of Product lifecycle management PMP Certified is a plus Intermediate to advance Microsoft suite experience (Excel, Power Point Story telling presentation skills) Strong interpersonal and relationship skills Excellent English verbal and written communication Strong problem-solving and analytical skills Process improvement mentality Ability to collaborate in a team environment and exercise independent judgment Able to adapt to changes quickly and positively Additional Information Hybrid position