**This is where you save and sustain lives**
At Baxter, we are deeply connected by our mission.
No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home.
For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other.
This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
There has not been a more exciting time to join Baxter.
We are in the midst of a transformation that's building a world-class finance organization.
Baxter Business Services is a group dedicated to providing centralized service to many of Baxter's core business processes.
Now we need you.
From day one, you will have the opportunity to develop your career through a variety of jobs and experiences and to collaborate with people all over the world.
When you join us, you can also expect access to training and mentoring in a supportive environment.
This is where you are empowered to do your best work.
**Purpose of the position**
The Department JR Analyst is responsible for performing routine processing tasks for the Medical Products Division related to the Channel Operations (CHOPs) department.
This position is responsible for the daily processing for non commited Group Purchasing Organization ("GPO") connections, Distribution Acquisition Cost and Market Base connections when requested by Trading Partners, Customer Service related to Eligibility Mailbox and processing Header and Detail error activities such as Account lookUps, Cross References, Deny
- Processing Off Errors and Mass Maintenances on BAM.
This position works collaboratively with the Channel Operations Group from CR and US and as well with external wholesalers and distributors.
**Main Responsibilities**
- Process and maintain multiple team mailboxes through Outlook.
- Properly and timely perform BAM Lookup Requests and Cross References.
- Execute ChOps Connections, Mass Maintenances and Deny/Process off error Lines.
- Provide outstanding Customer Service to all internal/external customers on Eligibility Mailbox.
- Keep an open communication (verbal and written) the Team Members as well with the leadership team.
- Support as backup for any other activity required in the team, based on previous training plans, by the Supervisor
- Creator and maintenance of SOP processes documentation and continuously provide updates based on research and experience and process changes.
- Liaison with Audit to provide support on internal and external audits requests and work preveniently on the SOX controls.
- Assists and Provides training to internal or external employees as needed.
- Keeps close monitor of the Metrics to ensure the KPIs are meet.
**Scope**
The person in this position needs to have enough knowledge of the Commercial Operations policies to answer all the inquiries under his/her responsibility.
It is a requirement that the person must be organized, proactive and be able to work under pressure.
Needs to have passion for operational productive work in a high-performance environment.
The individual should have strong passion to innovate, eagerness to learn, sound judgement, perception capacity, ability to work under pressure and being "team" minded are essential.
It is important for this person to develop good relations within the team.
It's also required to have good communication and customer service skills, full command of the English language to provide the best support
**Requirements**:
- 6-12 months of experience.
- Technical degree or active student in Bachelor's degree in Business Administration or related field.
- English B1+
- Excel proficiency (Intermediate/Advanced)
- Ability to deal with customers
- Analytical ability
- Teamwork
- Good personal relationships
- Work under pressure
**Reasonable Accommodations**
**Recruitment Fraud Notice**
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information.
To learn how you can protect yourself, review our Recruitment Fraud Notice.
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