Citi Technology Infrastructure (CTI) provides the products and services that enable Citi's workforce, along with the majority of the financial solutions that Citi's customers rely on.
We provide the critical technical foundation for Citi's operations through the infrastructure that runs business and general user computing services.
We do this by working as one-team to deliver high quality, reliable and modern infrastructure technologies at the right cost.
We drive to optimize the functionality and capability of the infrastructure technologies.
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**Responsibilities**:
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Receive and review input and output data**:
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Maintain lists, control records and coding schemes; assist in problem management databases**:
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Recognize problems, research issues and complete varied / relatively complex resolution under mínimal supervision**:
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Regularly exchange relatively complex information within the team and clients**:
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Identify ways to improve effectiveness of processes**:
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Ensure that all phases of assistance are coordinated, monitored, logged, tracked, and resolved appropriately**:
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**Qualifications**:
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2-4 years of prior related technology experience and knowledge in IT environment**:
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Demonstrated technical knowledge within at least one area of Technology such as Infrastructure, Networking, Mainframe, Operations Support, Applications Support, Middleware**:
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Effective written and verbal communication skills**:
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Ability to work well in a team oriented environment**:
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Ability to learn and gain knowledge**:
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High School diploma or higher degree**:
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Intermediate/advanced English**:
- **Job Family Group**:
Technology
- **Job Family**:
Infrastructure
- **Time Type**:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting