Jira Support Engineer (Application Software

Detalles de la oferta

**The primary responsibilities for this role will include, but are not limited to**:

- Review TD requirements and enable the desired Jira configuration to meet customer requirements.
- Learn our internal cloud solution (Kubernetes-based) and how to successfully deploy Manufacturing Jira supporting a path-to-production.
- Have knowledge and experience with containers (i.e., Docker) and Atlassian's Jira Helm Chart to deploy Jira.
- Integrate Manufacturing Jira instance with other systems such as 1Source GitHub, Manufacturing GitHub, ServiceNow, etc.
- Work with Jira migration teams and post-migration TD teams to solve migration issues.
- Monitoring the Manufacturing Jira instance to ensure its availability, reliability, and security.
- Provide training sessions for system admins and end-users on how to effectively use and manage the Manufacturing Jira Instance.
- Create documentation, including user guides and system administration manuals to support ongoing usage and maintenance of the Mfg. Jira Instance.
- Develop testing and coordinate with TD on designs and architectural changes.
- Connect with stakeholders to define the path forward as well as provide status reports.
- Support broader TD ATA linked programs through solid project and program management execution.
- Self-driven, meticulous, highly organized, and strong task/project and process management skills.
- Analytical, planning, and problem-solving skills.
- Excellent verbal and written communication/ listening skills leveraged to effectively communicate with stakeholders.
- Teamwork skills and partnership skills.
- Tolerance of ambiguity and self-motivation.

**Qualifications**:** Minimum Qualifications**:
Minimum qualifications are required to be initially considered for this position.
- Bachelor of Science in Computer Engineering, Electrical Engineering, Computer Science, or related field.- 3+ years of experience in the below:
- Advanced experience with Jira including configurations.
- Advanced experience on program and Project management processes/technical.
- Advanced experience in object-oriented software design and development.
- Intermediate to Advanced English proficiency (both verbal and written).
- Must have unrestricted - permanent right to work in Costa Rica.

**Preferred Qualifications**:

- Experience with 1Source GitHub, Manufacturing GitHub and ServiceNow.
- Rancher experience (a web-based interface into Kubernetes).
- Global cultural orientation and working experience is a plus.
- DevOps/Scrum experience.
- Cloud solutions (Kubernetes-based).
- Container experience (Docker).
- Experience with Python.

**Inside this Business Group**:
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

Requisitos

Hosting And Compute Operations Engineer

Emerson Enterprise IT offers standardized managed Services Emerson locations in the Global/Remote Data Centers, Multi Cloud and On-Premise locations. This op...


Emerson - San José

Publicado a month ago

Impact And Structure Expert

**Main Responsibilities**: - Evaluate the different scenarios that arise in order to propose and address concerted institutional solutions. - Diagnose with ...


Freebalance - San José

Publicado a month ago

Software Engineer (Oracle Apex) - Entry

Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our soft...


Equifax - San José

Publicado a month ago

Hr Assistant - Fluent In English/Spanish

Job Summary: **Duties**: - Assist with the recruitment and onboarding process, including posting job openings, screening resumes, and conducting initial int...


Magnet Hr Group Llc - San José

Publicado a month ago

Built at: 2024-11-24T00:25:57.213Z