Jira Support Engineer (Application Software

Jira Support Engineer (Application Software
Empresa:

Intel


Detalles de la oferta

**The primary responsibilities for this role will include, but are not limited to**:

- Review TD requirements and enable the desired Jira configuration to meet customer requirements.
- Learn our internal cloud solution (Kubernetes-based) and how to successfully deploy Manufacturing Jira supporting a path-to-production.
- Have knowledge and experience with containers (i.e., Docker) and Atlassian's Jira Helm Chart to deploy Jira.
- Integrate Manufacturing Jira instance with other systems such as 1Source GitHub, Manufacturing GitHub, ServiceNow, etc.
- Work with Jira migration teams and post-migration TD teams to solve migration issues.
- Monitoring the Manufacturing Jira instance to ensure its availability, reliability, and security.
- Provide training sessions for system admins and end-users on how to effectively use and manage the Manufacturing Jira Instance.
- Create documentation, including user guides and system administration manuals to support ongoing usage and maintenance of the Mfg. Jira Instance.
- Develop testing and coordinate with TD on designs and architectural changes.
- Connect with stakeholders to define the path forward as well as provide status reports.
- Support broader TD ATA linked programs through solid project and program management execution.
- Self-driven, meticulous, highly organized, and strong task/project and process management skills.
- Analytical, planning, and problem-solving skills.
- Excellent verbal and written communication/ listening skills leveraged to effectively communicate with stakeholders.
- Teamwork skills and partnership skills.
- Tolerance of ambiguity and self-motivation.

**Qualifications**:** Minimum Qualifications**:
Minimum qualifications are required to be initially considered for this position.
- Bachelor of Science in Computer Engineering, Electrical Engineering, Computer Science, or related field.- 3+ years of experience in the below:
- Advanced experience with Jira including configurations.
- Advanced experience on program and Project management processes/technical.
- Advanced experience in object-oriented software design and development.
- Intermediate to Advanced English proficiency (both verbal and written).
- Must have unrestricted - permanent right to work in Costa Rica.

**Preferred Qualifications**:

- Experience with 1Source GitHub, Manufacturing GitHub and ServiceNow.
- Rancher experience (a web-based interface into Kubernetes).
- Global cultural orientation and working experience is a plus.
- DevOps/Scrum experience.
- Cloud solutions (Kubernetes-based).
- Container experience (Docker).
- Experience with Python.

**Inside this Business Group**:
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore's Law to bring smart, connected devices to every person on Earth.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**
JobType

Hybrid


Fuente: Whatjobs_Ppc

Requisitos

Jira Support Engineer (Application Software
Empresa:

Intel


Hr Technical Workday Configuration Product Owner

**Your Job** You're not the person who will settle for just any role. Neither are we. Because we're out to create Better Care for a Better World, and that t...


Desde Kimberly-Clark - San José

Publicado a month ago

Ios Developer

**Who We Are** Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative a...


Desde Konrad - San José

Publicado a month ago

Roaming Testing Engineer I

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or ...


Desde Syniverse - San José

Publicado a month ago

Software Engineer - Cloud Based Platform

**Locations**:San Jose, Costa Rica (**Hybrid**)** **ABOUT WIND RIVER** Wind River is a global leader in delivering software for mission-critical intelligen...


Desde Wind River - San José

Publicado a month ago

Built at: 2024-10-05T12:23:09.472Z