**Position Overview**:**
The IT Operations Lead oversee our IT services and ops for our Central Zone that covers Central America and Peru and ensure the proper wiring with other Functional Services and Areas to ensure End to End delivery is being provided.
**Function Related Activities/Key Responsibilities**:
- Deliver an IT Strategy/Business Plan for a specific Zone (Central America and Peru) based on thorough understanding of the LATAM operating unit (OU), its respective Bottlers' priorities, and the broader Growth strategy.
Align with OU management on the 'picture of success' enabling measuring progress and achievements in a quantitative manner.
The result is a prioritized and actionable set of IT initiatives (including bottler relevant initiatives) aligned with the digital framework in the areas of data & analytics, digital marketing, customer/commercial, collaboration platforms, innovation and security/regulation/risk management/audit.
Drive major programs in the above-mentioned areas.
- Build sustainable relationships with the bottling partner(s) in the OU.
- Serve as an active member on OU management/functional teams, both representing IT as well as contributing from a business perspective, in close relationship with the OU President.
- Strongly connect to the LATAM Technology Tower to validate global contract changes related to IT Infrastructure and Operations considering local, System-wide business impact.
Drive continuous service improvement and solution exploitation, balancing quality of service and affordability.
- Serve as an active member on the LATAM IT Leadership team.
**Basic Requirements**:
- Bachelor's degree or relevant work experience.
- 6+ years of experience managing IT programs and business portfolio platforms
- IT program and change management experience
- Agile methodology / SAFe
- People Management & Leadership
- Building strategic relationships and networks, by preference in a customer facing role
- Strategy building and execution
- Savvy leadership with strong matrix influencing skills is a must
- Leveraging vendors/internal service providers and matrix organizations for program execution
- Experience working in the FMCG industry preferred, particularly in understanding digitization and eCommerce models like B2B, D2C, Omnichannel.
**Our Purpose and Growth Culture**:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference.
We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves.
We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve.
We believe that our culture is one of the reasons our company continues to thrive after 130+ years.
Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.