**Job Title**:ISG Technology Consent Order Article V, SVP**
**Business**:ISG Technology Risk & Control
**Grade/Level**: C14
**Role Overview**
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account, and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
This role is an important role for an individual with strong risks and control understanding and audit experience to support Citi successfully address regulatory commitments (consent order programs and related Regulatory Business Critical Milestones (RBCM) and demonstrate a strong risk and controls principles.
**Key Responsibilities**
**Quality Reviews/ Control Validation**:
- Ongoing Review of supporting documentation for RBCMs
- Timely escalation of delays or potential unsuccessful validations
- On time delivery of quality clear and concise Closure Documents that successfully pass BFQC review
- Understanding RBCMs, how they link to an overarching concern/gap conveyed by the regulators, assessing whether the actions taken deliver the required sustainable controls and are supported by underlying deliverables.
- Ensuring new processes and controls are embedded into the BAU process
- Ensuring appropriate documentation and change management over newly implemented processes and controls
- Validating risk reduction metrics
**Internal Audit/QC interaction**
- Performing quality reviews of documentation prior to sending to QC and IA
- Partner with various quality control (QC) and transformation teams for review and check & challenge reviews
- Hosting ongoing calls with IA to manage expectations and pre-review closure material for successful closure
- Ensuring any issues raised by QC/IA are resolved and cleared prior to RCBM due date
- Managing committee & process administration, including gathers updates and creates meeting decks, monitors risks, issues, and escalations
**General**
- Support implementation of common standards, procedures, and governance processes to create and maintain consistent and best in class QR protocols
- Demonstrated ability to implement continuous improvement and innovation in validation process
- Assist with the various tasks to develop and coach other members of the team
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
**Qualifications**
- 12-15 years of experience in a related role within technology, risk and control or internal audit
- Ability to assess holistically whether corrective actions new processes/ tech changes and identify gaps or documentation deficiencies
- Demonstrate clear and concise written and verbal communication skills with an aptitude in communicating with senior management
- Proven ability to work concurrent assignments and deliver high quality work within strict deadlines
- Ability to build strong relationships and interact with Auditors, Compliance, and Independent Controls Groups at various levels.
- Effective skills to influence & negotiate
**Education**
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- **Job Family Group**:
Technology
- **Job Family**:
Technology Project Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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