Bill Gosling Outsourcing is committed to the career development of our people.
If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!
We have an opportunity to join our growing Training Content Development team!
Do you love to create learning content?
Are you excited to learn the newest tools for interactive learning?
If you have a flair for style and content, we have an opening that's a great fit for you!
We're looking for people with creativity, a sense of fun, and a desire to grow.
Why work with us
- Growing Costa Rica team - be part of our growth!
- Multi-national Canadian company
- Hybrid Work
- State of the art contact center based in El Cafetal in La Ribera de Belen
- Casual Dress code
- People Development programs
As a content developer your responsibilities will be
- The creation of interactive presentations and training material involving the design, layout and content development for in-person, remote and Computer-Based Training modules.
- The design of training infrastructure including Workday learning Environment, SCORM-based training modules, Sharepoint, and Articulate.
If you know how to use them, then that is an asset for you!
- To have great communication with Subject Matter Experts, Management and others to create training objectives, material, and content.
- The facilitation of train the trainer sessions to teach clients and people on the team how to deliver your content.
- To be tech curious, always eager to find new tools, techniques, and procedures to enhance your training content development.
- To create testing questions and designing systems and/or tools to measure and report on the effectiveness of training.
- To work with the global training team to help enhance their capabilities, champion best practices and support functional trainers as part of our vision of training as a Center of Excellence.
- To provide feedback on training experiences (i.e.
collate and analyze data evaluating our efforts) and feedback on trainee performance (i.e.
provide feedback on participants who are excelling, performing and/or struggling)
- Other duties as may be assigned from time to time
About you
- College graduate with background in educational and/or design; or 12 months experience in similar areas
- Excellent communication skills
- Creativity skills
- Fluent verbal and written English
- Have a desire to grow and drive your career forward