The Business Unit Manager is a senior management-level position responsible for accomplishing results through the management of a professional team or department.
The team drives the overall administrative activities of the business.
These tasks may include managing external audits, business continuity activities or addressing regulatory issues.
The Business Unit Manager coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs and ad hoc projects as necessary.
**Responsibilities**:
- Drive administrative, operational, reporting and quality improvements through partnership with internal teams
- Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters
- Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing
- Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy
- Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed
- Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the department
**Qualifications**:
- 10+ years of experience in financial services
- Experience working in global and complex settings with multiple stakeholders
- Knowledge of the financial services industry and technology, including Profit & Loss (P&L), accruals, client allocations, capitalization, recovery and fixed price contracts
- Proven ability to work in a team of diverse skill sets and cultures
- Proven ability to work in high-pressure, time-sensitive environments
- Consistently demonstrate clear and concise written and verbal communication
**Education**:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
Knowledge/Experience:
- Experience working in CAO / COO office, middle office, risk, compliance or financial control
- Background in project management and similar relevant work experience in financial services
- Experience working in global and complex settings with multiple stakeholders
- Proven ability to work in a team of diverse skill sets and cultures
- Familiarity with Citi's internal processes and systems including Front Office Credit systems such as CitiRisk is a plus
- Fixed Income products knowledge and understanding of Risk management would be advantageous
**Skills**:
- Excellent written and verbal communication
- Strong interpersonal skills: ability to develop peer-like relationships with senior leaders throughout an organization
- Focused attention to detail plus ability to see the big picture
- Collaborative, team-oriented approach to problem solving
- Experience in project management and process ownership
- High proficiency with Microsoft Office, particularly Excel, Python, Tableau, etc.
for reporting (including VLOOKUP) and PowerPoint for presentations
- Multi-lingual preferred
Qualifications:
- An interest in and prior exposure to risk management within capital markets, and familiarity with financial institution regulation and policies
- Experience managing a diverse, global team
- Consistently demonstrates clear and concise written and verbal communication skills
**Education**:
- Bachelor's Degree/University degree or equivalent experience
- Master's Degree Preferred
Competencies:
- Highly motivated with advanced analytical & problem-solving abilities
- Ability to interpret & implement regulatory guidelines & professional standards
- Demonstrated ability to complete tasks within tight deadlines
- Working in a team / in partnership with others
- Willingness and ability to interact with internal clients and support groups is critical to success.
- **Job Family Group**:
Business Strategy, Management & Administration
- **Job Family**:
Business Administration
- **Time Type**:
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting