Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.- Incumbent is seasoned and has the experience to handle complex customer issues with mínimal supervision.- Leverages TD executives for support.**Essential Duties & Responsibilities Required**- Proactively manages accounts by evaluating product mix and profitability- Makes adjustments to meet TD profitability objectives- Identify appropriate opportunity to sell TD full portfolio of products and services- Develops strategic business plans, and effectively present to TD management.- Provides regional level direction in the absence of the manager- On a daily basis provide team direction on KPI performance, company directives, vendor initiatives, etc- Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers- Assists associates and reps in resolving complex, important customer problems or issues- Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions- Requires high level of interpersonal and collaborative skills- Identifies, develops, and implements business opportunities through customer facing activities- Demonstrates detailed account knowledge- Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits- Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments- Represents TD SYNNEX at business partner events- Performs additional duties as assigned- Meets attendance and punctuality standards**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**The requirements listed below are representative of the knowledge, skill, and/or ability required.- Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.- Able to be diplomatic when handling calls/correspondence for Management.- Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes- Able to constructively work under stress and pressure when faced with high workloads and deadlines.- Able to display assertiveness and a high level of self-confidence.- Able to facilitate group interactions.- Able to identify needs and opportunities and develop action plans to address.- Able to interact effectively with all levels of management.- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.- Able to prepare/analyze appropriate reports and other business correspondence.- Able to serve as a resource to others in the resolution of complex problems and issues.- Able to sort through numerical information and recognize trends and details.- Able to think strategically and tactically.- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.- Possesses strong organizational and time management skills, driving tasks to completion.- Able to avoid win/loss situations and ensure productive resolutions of conflict.- Able to analyze and resolve complex issues and problems in a sound and timely fashion.- Able to maintain confidentiality of sensitive information.**What's In It For You?**- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe
