Inbound Soft Sales Agents

Support Services Group is looking for a sales representatives to join our team in our San Jose, Costa Rica office.
This person will actively seek and engage prospective customers to sell our products and services.
**Responsibilities**:

- Manage outbound customer communications.
- Comply with our guidelines and procedures.
- Maintain working product knowledge - Act as a product expert to ensure the information given to customers is accurate, up-to-date, and strategic.
- Track interactions in CRM - Record customer interactions in the internal systems for cross-functional awareness and relationship development.
**Requirements**:

- Over 6 months of Sales experience
- Advance Communication, selling, and negotiation skills
- Advance Computer Navigation skills
- unrelenting drive to understand and meet prospective customer needs

About Support Services Group:
Founded in 1981, Support Services Group is a global, high-touch Omnichannel Outsourced Contact Center solution company headquartered in Texas, USA, with 23 contact centers in 9 countries: United States, Canada, Mexico, Panama, Costa Rica, and many others.
Our employees enjoy a work culture that promotes excellence in our services and personal growth.
SSG benefits include:

- Full-Time Schedules.
- Competitive Salaries.
- USD pay.
- Bi-weekly Payments.
- Work From Home Available (Limited)
- Outstanding performance-based incentives.
- Store and hotel discounts.