Implementation Specialist, Amazon Business

1+ years implementation or services delivery experience, B2B industry preferred
- English language proficiency (written and verbal)
- BA/BS degree or equivalent experience
- Proven experience working on projects

Key job responsibilities
Implement required business policies into Amazon Business account
Drive internal efficiencies initiatives to support increasing number of implementation requests
Challenge, when required, business requirements translated into Amazon Business setup as per declared by Customer Advisors and/or Customers
Oversee program execution including project scheduling and timely delivery
Provide timely, clear and concise and complete communications to Customer Advisor, Professional Services and Amazon Business Leadership
Assess program risks, anticipate challenges, and request support in escalation management when necessary
Meet or exceed targets for implementation deliveries
Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams