Ibm Software Technical Support, Data & Ai Swat

As a Technical Specialist in our SWAT team, your technical expertise will help to guide escalated clients through their critical situations which could include upgrades, migrations or even stability. As a Technical Specialist in our SWAT team, you will be the voice of the client as you learn their most pressing challenges and lobby on their behalf, and drive innovation back into our product teams to improve future client experiences.