Company Description
- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.
Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.
Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
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**Job Description**:
**Position Summary**
The Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department.
Responsible for the entire payroll process.
**General Job Responsibilities**
- Responsible for end to end payroll process in Costa Rica
- Responsible for audits requested by headquarters
- Recruitment of finance, customer services and technical positions
- Provide and support in recruitment roles including job evaluation, interview and selection processes, new hire onboarding, etc.
- Evaluate and create hiring reports for the team to provide visibility to other areas
- Maintain physical and digital files for employees
- Create and update employee´s reports
- Input accurate data into all HR system in timely manner, as well as into all HR systems.
- Proactively identify potential challenges and possible solutions to hiring needs
- Conduct and coordinate job interviews.
- Conduct Exit interviews and exit Analysis
**Qualifications**:
- Advanced student or graduated in Business Administration or Human Resources
- Handle key requirements or regulations to advise on specific updates for the Costa Rican region
- Provide counseling and advise on local technical payment regulations
- Ensure accurate payroll process and related activities
- Analyzed and review current payroll to improve methods and control implementation
- Independently solve moderately and complex issues with mínimal supervision, while escalating more complex issues to appropriate parties as well as in a team
- Ensure end to end ownership of resolution
- Ensure operations according to define KPI's and SLA's
- Ability to multitask and work within a hard paced pressurized environment
- Microsoft Office proficiency particularly with excel
- Detail oriented and Analytics skills and critical thinking and solution-oriented mindset
- English level B2+
- Minimum 3 years of related work experience with full payroll cycle
- Softland system preferred
- Knowledge of CCSS, INS, Hacienda reports as well of judicial processes, payments to Banco Popular, etc.
- Able to review severance calculations.
Additional Information