Job Description
We have an exciting opportunity for an HR Shared Services Coordinator to join us in our Costa Rica office.
We're looking for a top-class administrator with excellent attention to detail and strong written English skills, who thrives in a fast-paced environment and would enjoy working with colleagues across the Americas.
We are excited to be starting our journey to establish our Americas HR Shared Services Center in Costa Rica.
As one of the founding positions, this role will provide a broad range of administrative HR support to employees across the United States, which involves the prompt execution of tasks and activities to support an effective and efficient HR team.
In partnership with the HR team, the role will be responsible for transactional activities across the employee lifecycle.
How will you make a difference as a HR Shared Services Coordinator at Fragomen?
- Transactional activities associated with onboarding of new employees to the Firm, including coordinating offer letters, communicating with new hires to ensure relevant paperwork is returned, and managing new hire set ups such as IT request tickets.
- Conduct and monitor background screening checks, liaising with the Talent Acquisition team once satisfactory checks are returned.
- Transactional activities associated with US timekeeping for non-exempt employees, including running regular reports and following up on any issues identified in reports.
- Generate employment verification letters for current and former employees.
- Support transactional activities associated with leavers, including IT requests, sending exit interview links, and liaising with the local HR Manager to arrange exit interviews.
- Process employee changes in Workday, such as ad hoc compensation changes, supervisor changes, and creating new supervisory organizations.
- Update the Firm's HRIS system (Workday) and run regular and ad hoc reports.
Let's talk if you have the following:
- A top-class administrator with strong written English
- Comfortable handling confidential and sensitive information
- Excellent attention to detail
- The ability to work in a fast-paced environment
- Strong time management skills
- Excellent customer/client service skills
- Strong HRIS / HR systems (Workday preferred) and Excel experience