Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents.
While we work in science, there's no magic formula to how we do it.
Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.
In exchange, we let our people own their careers.
Their ideas, big and small, genuinely improve the world.
And that's the kind of work we want to be part of.
The **HR Onboarding Coordinator** provides HR support for Lonza hiring managers, employees, and contingent workforce.
The primary responsibility of this role is to manage the onboarding process and to provide a positive, comprehensive, and enjoyable onboarding experience for all new joiners.
The secondary responsibility of this role is to provide administrative support in the execution of HR services and processes relating to the full life cycle of an employee in the area of workforce administration.
**Key responsibilities**:
- Manage the onboarding process for all new hires globally supported via our onboarding tool called Enboarder.
This includes all Lonza joiners in all Lonza locations.
- Troubleshoot ad-hoc issues and requests for support from all stakeholders with the digital platform Enboarder (Direct Manager, Buddy, Employee, and HR).
- Monitor compliance globally and escalate concerns as they are discovered.
- Serve as the main point of contact for new hires during the onboarding process, addressing any questions or concerns, and ensuring a welcoming environment.
- Collaborate with hiring managers, HR team members, and other stakeholders to ensure a smooth transition for new employees, promoting camaraderie and a sense of belonging.
- Pay close attention to deadlines and follow through on tasks promptly and accurately.
- Identify opportunities to streamline processes and improve the efficiency of the onboarding experience.
- Provide administrative support in the execution of all HR Services and processes relating to the full life cycle of an employee's employment will be a secondary responsibility.
**Key requirements**:
- Advanced English language, both written and verbal.
- Advanced Bachelor's degree in HR, Administration, or a related field.
- Intermediate experience within an HR administration or HR shared services organization.
- Strong administration and Customer Support skills.
- Experience with Microsoft Excel, Workday, and ServiceNow.
- German, French, or Dutch language will be desired.
Every day, Lonza's products and services have a positive impact on millions of people.
For us, this is not only a great privilege but also a great responsibility.
How we achieve our business results is just as important as the achievements themselves.
At Lonza, we respect and protect our people and our environment.
Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences.
In return, we offer the satisfaction that comes with improving lives all around the world.
The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with a disability, protected veteran status, or any other characteristic protected by law.
- Reference: R60782
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