Job Summary:
The HR Generalist will be responsible for performing Human Resource & Administrative related duties on a professional level and works closely with the senior HR management team supporting the Human Resource & Administrative functions within Auxis. The HR Generalist is also responsible for ensuring the performance, productivity, and efficiency of all related functions, and identifying opportunities to streamline Human Resources & Administrative work processes, procedures, and systems. This position carries out responsibilities in the following functional areas: benefits administration, Onboarding, terminations, Employee Status changes, feedback sessions, coaching, training, Policy implementation & monitoring, employment law compliance, organizational development, company activities and employee engagement, facilities, internal communications, among others.
**Responsibilities**:
- Be known and seen as the key contact for the service line assigned, who knows our extended team members and is a facilitator to and provider of Auxis internal HR services to staff.
- Implements new hire orientation and employee recognition programs.
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
- Attends and participates in employee disciplinary meetings, terminations, and Team investigations.
- Maintains and manages all job movements within their assigned service line including:
- Promotions
- Account Changes
- Salary Changes
- Schedule Changes
- Regularly conducts focus group sessions and conduct leadership staff performance meetings.
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
- Maintains knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources, talent management, and employment law.
- Conducts regularly scheduled audits of the data being entered in the HRIS (Human Resource Information System) and Payroll systems.
- Provide emergency support and coordination, as required.
- Performs other duties as assigned. Managing PTO (PAID TIME OFF) balances
- Manage, coach, and develop team members assigned (HR Analysts)
Skills and Experience:
- English-Spanish Language (Oral and writing 80% or higher) (B2+ level in English).
- Excellent oral and written communication skills.
- 2+ years of Human Resources and Costa Rica labor law experience.
- A bachelor's degree in business administration or human resources.
- Prior experience working in a shared service center or outsourcing operation of at least 100 people is a plus.
- Extensive organization and HR policies and procedures experience.
- Checks work for accuracy, uses pre-defined standards for quality assurance and benchmarking comparisons.
- Looks ahead to anticipate problems or opportunities and positions in advance to address or take advantage of the situation. Looks for ways to do tasks better, faster, and cheaper.
- Able to effectively work in stressful environments and situations with frequently changing priorities.
- People-oriented, empathetic, and resourceful, able to work with team members effectively.
- Must have strong analytical skills.
- Must be a team player and be able to interact with staff at all levels of the company and its operating units.
- Must perform to target with little or no supervision.
- Knowledge of local labor laws and regulations and the ability to ensure regulatory compliance.