Description Company Overview: Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need.
Launched in 2012, Snap's technology brings together more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary decision-making platform that looks at each customer through a more holistic, human lens.
Snap's flexible solutions are changing the face and pace of consumer retail finance.
Snap has a strong supportive culture and is dedicated to its customers, merchant partners, and team members.
Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working.
Come join us!Position Overview: Become part of an amazing HR team at Snap!
The HR Coordinator role is an excellent opportunity foranyone with a desire to help people.
This role is critical in supporting our HR team as well as ouremployees.
The HR Coordinator is part of a larger People Operations team tasked with creating andmaintaining policies, procedures, employee data collection and reporting, as well as creative solutions to help the business on its continued path of success.Responsibilities:Provide end-to-end resolution for low and medium complexity inquiries in HR ticketing system (Workday).
Refer more complex questions to appropriate senior-level HR staff or management.
Onboard employees in Costa Rica and US Act as an escalation point of contact for medical insurance issues.Provide best-in-class service to internal and external customers Maintain accurate and up-to-date human resource files, records, and documentation while preserving the integrity and confidentiality of all human resource files and records Manage HR vendor relationships, reconcile invoices Provide administrative support to People Operations and HRBPs Prepare all employees change records to maintain compliance, record documentation in employee files both in the HRIS and paper copies where applicable Work with other members of the HR team to address commonly asked questions and solution ideas on how to better communicate FAQs- we are focused on continuous improvement and welcome any and all suggestions for improvements!
Support HRBPs with questions on policies and proceduresProvide administrative support during regular auditing of employee data and informationAssist in specific project areas such as immigration, unemployment, VOE, workers compensationA value-based culture where growth opportunities are endlessRequirements: High Scholl completeExperience providing positive customer service with a focus on people and connectionProven experience with Office 360English level - BilingualAbility to communicate clearly with various audiencesThe ability to detect areas to improve and provide solutionsKeen attention to detailDemonstrated experience positively collaborating with others.Strong written, verbal, technological and interpersonal skillsNice to HaveWorkday experienceTicketing work model experience (dispatching tickets)Human Resources experienceWhy Join Us: Competitive medical, dental & vision coverageCompany-paid volunteer time to do good in the community