Global Services Air Logistics Specialist | Verify BPA Status Barreal de Heredia, Heredia, Costa Rica | Frachttransport und Kundenservice | Vollzeit | CR2140559 Take the next step in your career with a leading global logistics company.
Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.
Your Role As an Air Logistics Specialist, you will update systems with the status necessary for customers to track their freight.
This ensures that customers know the current phase of their shipment and how close it is to delivery.
Each update is critical to the logistics chain and essential for export and import processes.
Your Responsibilities • Develop and refine processes within the company system.
• Participate in training to enhance skills.
• Provide exceptional customer service via telephone or electronic communication.
• Communicate clearly and effectively with the team.
• Proactively identify and resolve process issues.
• Meet productivity and quality objectives.
• Follow established work instructions, guidelines and SOPs.
• Comply with the company policy manual.
• The schedule we offer: Thursday to Monday 7:45am to 4:45pm 100% on-site Your Skills and Experiences • High school diploma.
• Experience in freight forwarding is required.
• Intermediate English proficiency – both written and oral.
• Intermediate Excel skills.
• Typing skills (25wpm).
• Willingness to work overtime and/or on holidays.
• Flexibility to adapt to changing environments.
• Eagerness to grow and learn.
• Strong team player.
• Goal-oriented.
Good Reasons to Join We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.