WHAT YOU'LL DO As a Product Manager for our GenAI Assistant Scaling team, you will play a pivotal role in transforming proof-of-concept (POC) GenAI products into fully scalable, market-ready solutions.
Your squad will be responsible for- Enabling the global launch, stability, security, and performance of GenAI products or platforms within the Product Portfolio Overseeing the entire product lifecycle for your products and platforms, from strategic planning and development to launch and ongoing improvements Scaling new POC features that have been proven to be high value for users Among your responsibilities, you will: Deliver business results and customer value Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user Track product performance to inform future work Deliver on specific and measurable KPIs to be defined for your Squad Serve as the voice of the end-user Translate the voice and needs of user into user stories, engaging with users and design researches consistently Leverage empirical and qualitative data to assess feature performance and inform prioritization Proactively seek user feedback to learn and better understand requirements Oversee what is delivered by the Squad and when Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when Define and clearly communicate acceptance criteria for output based on business & customer needs Support and enable the Squad to effectively deliver Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities Provide feedback as part of performance management of Squad members and other members of the Product Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio's business strategy, goals, and objectives Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's agile way of working Model behaviors to support the organization's transformation to an agile way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Being customer-focused and dedicated to understanding and learning about customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Being comfortable leading, directing, and empowering team members without formal management authority Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster YOU BRING (EXPERIENCE & QUALIFICATIONS) Experience scaling products globally and managing infrastructure to support product stability, performance, and security Total 7+ years' relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations Total 7+ years' relevant experience in various AI or technology-driven products Understanding of agile principles and ways of working Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects Good understanding of current GenAI, infrastructure, and security technologies Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus Every member of your squad (including development, design, and QA), for which you will be its product leader Internal customers, translating their voice and needs into user stories and engaging users as needed Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremonies Other Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependencies Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)
