**Company Description** Experian is a global leader in providing information, analytical and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.**
Experian unlocks the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.
We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Our 21,700 people in 30 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
We consolidated our position as the fifth-best company to work for in Costa Rica according to the GPTW ranking!
These results reflect the hard work and commitment to make Experian a great place to work, climbing from #14 last year to #5. It is also evidence of the company's work to ensure the well-being of its talent community through an inclusive culture, a balanced work environment, employee development, and flexible work practices.
**Job Description** Role Summary**:
- An exciting and engaging opportunity within the Group Billing and Revenue Assurance Team in Group Finance, this role involves actively supporting the delivery of the strategy and objectives through global finance projects with particular focus on billing and revenue recognition.
- The role holder will be responsible for supporting the delivery of the strategy and objectives by participating and progressing a number of Aria and other Billing projects.
- Job duties include project support, requirement gathering, system and requirements documentation, functional design, business case development, helping write strategy white papers, solution evaluations, ensuring definition of, and where needed, coordinating testing for any development and system enhancement initiatives.
- Business Analysis and Project Management skills with a good understanding of key finance processes and experience in the finance function of a multi-national company.
**Why this role is critical to us**
**What you'll be doing**:
- Work with line manager to prioritize objectives, billing strategy and project deliverables. Help make decisions about the best way to implement the business requirements and business processes, which include process documentation, strategy papers, writing business cases and gap analysis work and best practice guidance material as well as delivery of efficient solutions to meet the needs of the business.
- Support regional teams in developing billing business cases and proposal options ensuring alignment with the agreed global billing strategy.
- Provide best practices and ongoing support to the business on how to leverage tools and systems and global standardization of billing process and functionality as well as business process change.
- Collect and create / document business billing requirements. Understand and interpret business requirements into standard capabilities and processes. Document the business objectives and business processes and translate business needs into actionable system development.
- Propose and document process and commercial standardization that enables simpler automated solutions and processes.
- Work with 3rd-party consultants, Project Partners and EITS/GCSS and solution owners to translate requirements into functionality and process for solution design documents that can accomplish goals.
- Act as the interface between business and technical teams. Responsible for defining the requirements and agreeing solution design with tech lead and product manager.
- Prioritize feature backlog and development for the product.
- Collaborate closely with engineering teams to ensure requirements are understood, properly estimated, and prioritized correctly.
- Ensure suitable handover from Project to Operations team including supporting documentation of user manuals and training for operational teams.
- Analyze, manage, iterate, and track the continued success of features in production.
- Provide ongoing troubleshooting of issues, partner with 3rd-party consultants, CoE, Project Partners and GCS resources to address issues, and raise data quality issues as necessary.
- Proactively recommend process improvements and automation opportunities, initiating actions or projects for continuous improvement.
**Qualifications** More about you**:
- 4+ years expe