Gross to Net Analyst_
- Role Description_
Pfizer's Global Financial Solutions (GFS) Shared Services is a well-established operation with
beginnings in Memphis, Tenn., in 1997.
The organization expanded to Europe in 2003, Asia in
2007, Latin America in 2013, and Eastern Europe in 2014.
In 2016, GFS welcomed Cairo into
its network, providing financial shared Services support to the AfME region.
GFS Shared
Services has a workforce of more than 900 Pfizer colleagues, in addition to a successful
partnership with a Business Process Outsourcing (BPO) partner, Genpact, in three locations
globally.
The GFS Shared Services Center (SSC) for the Latin America Region (LAR) is a high
performing team responsible for the timely delivery of standardized financial processes on behalf
of Pfizer.
The organization performs certain Record-to-Report, Invoice-to-Pay, Travel &
Entertainment, Credit-to-Cash and other related activities from a regionally centralized locations
in San Jose, Costa Rica.
The Chargeback Analyst will process chargeback claims for wholesalers in the US and Puerto
Rico and resolve exceptions related to contracts, products and membership timely and
accurately.
The Chargeback Analyst will regularly interface with internal and external
customers including, but not limited to GFS Americas, Wholesalers, Contract teams, Business
Technology and A/R and Collections.
The Chargeback Analyst will identify data and systems
issues related to wholesaler chargeback submissions timely, and work to eliminate recurring
issues and rework.
The Analyst will also answer inquiries in shared mailboxes and provide audit
support to US colleagues.
This is a great opportunity to join a high performing and dynamic organization with
opportunities to grow and develop.
The role requires flexibility; both in terms of working hours,
given that there will be peak periods each quarter; as well as working collaboratively in a highly
team based environment.
- Responsibilities_
Responsible for the timely and efficient payment of chargeback claims to business trade
customers (wholesalers) for Pfizer's worldwide businesses.
- Research chargeback claims submitted from wholesalers and/or distributors and dispute if
necessary by comparing debit memos received to the information provided in Pfizer's contracts.
- Collaborate regularly within the department with colleagues to review processes, metrics,
industry updates and issues pertaining to chargebacks and membership.
- Manage Chargeback and Membership Work in Process (WIP) lines
- Manage shared Chargeback and Membership mailboxes
- Provide audit research and support for Chargebacks and Memberships
- Provide project research for Chargebacks and Memberships
- Participate in GFS Americas order-to-cash initiatives as needed.
- Interface regularly with the business units supported.
- Qualifications_
- Bachelor's degree from accredited institution required, preferably in Business or Finance
- 0-2 years of experience required, ideally in a Finance or data processing related position
- Pharmaceutical industry or contracts experience preferred
- Attention to detail, problem solver and strong analytical skills
- Excellent time management and an ability to manage large volumes of work
- Strong communication skills and a team player
- Be able to work independently in a team environment
- ERP experience preferred
- Must maintain a high degree of accuracy, attention to detail
- Must be able to organize and process a high volume of transactions
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Work Location Assignment: Flexible
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Finance & Accounting