At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
The Fuel Logistics Specialist's role lies at the heart of the organization and the Global Fuel Logistics team is one of the key market differentiators for WFS Aviation. It is customer service combined with sales and operational/ sales support for our global customer database. A Fuel Logistics Specialist has to have a can-do approach to our customers, who can be calling in from all types of companies and all around the world with different requirements. The Fuel Logistics Specialist needs to understand different cultures and have an empathy for the differing needs of the different types of aircraft operators.
The Fuel Logistics Specialist needs to feel confident to make calls to prospective customers and to build/develop those relationships, and will also be responsible for directly managing some small accounts in order to grow volume and profitability.
Background and skills:
Required:
- Excellent English communication skills (written and verbal)
- Minimum 1-2 years work experience, preferably in aviation
- Some limited sales experience is a definite advantage
- A strong team player with excellent interpersonal skills, strong customer service skills, and the ability to build relationships
- Great attitude, work ethic and willingness to learn
- Effective and professional telephone manner, commercial awareness and sound business judgement
- Ability to anticipate issues, work well under pressure and to prioritise effectively
- Ability to deal with the unexpected, show initiative and work alone at times as required
- Ambition to grow within a fast-moving organization
- Current passport holder
Desirable:
- Knowledge of commercial, business and military aviation fuel market
- Conversant in aircraft types
- Experience in Oracle systems
- Fluent in languages in addition to English