**Responsibilities**:
- ** Strategic Risk Management**: Provide sound guidance to GPSM to incorporate robust risk management framework into strategic projects, transformation initiatives, process design, and process standardization, and drive adherence to established policies and procedures including identification of critical processes, assessment of risks and enablement of key controls to mitigate risks.
Propose creative and pragmatic solutions for risks and control issues.
Support the implementation of Citi wide initiatives and projects including key corporate policies and procedures
- ** Internal and External Audits**: Oversee and manage internal & external audits engagements in close coordination with GPSM leads and process teams globally; engage across other FRSS service centers as appropriate.
Support audit teams in conducting the audits including articulation of the audit queries, process descriptions & flows, risks & controls, and Entity Level controls.
Ensure all the audit requests are met timely.
Manage Audit and business monitoring.
Guide the reporting operations teams on audit Risk Control Matrix, Audit Issues & remedial actions.
- ** Process Reviews**: Coordinate reviews to understand the end-to-end process, evaluate and highlight exposures of key control deficiencies, analyze root cause, and ensure management has effective and timely remediation plans.
Assist the GPSM to identify Risk and Control gaps/ weaknesses, analyze root cause, and develop robust and practical correction action plans to improve the quality and effectiveness of the control environment.
- ** Issue Management**: Evaluate exposure of control deficiencies and ensure effective and timely control remediation plans are established (i.e.
Corrective Action Plans, etc.).
Evaluate Corrective Action Plans to ensure they address the underlying risk and ensure target dates are feasible.
Verify the adequacy of CAP actions and assess those actions to mitigate risks to an acceptable level
- ** Communication**:Communicate to staff & management on initiatives, timelines, and status including heat maps, dashboards, Senior Management packages, etc.
Use communication and diplomacy to guide and influence others.
Engage with senior management to report on status of control environment and escalate issues as appropriate
**Qualifications**:
- BS Business, Finance, or Risk degree required
- Advanced English level
- 7+ years of management experience with proficiency in building teams.
- Proficient in risk and control analysis and audit concepts and skilled at analyzing root causes of problems and anticipating emerging issues.
Comprehensive knowledge of compliance policies.
- Ability to manage a complex portfolio in a dynamic and changing environment.
- Ability to challenge existing convention of thinking; experience in conflict management and able to deliver contrary views in a professional manner.
- Strong Presentation skills; comfortable with public speaking across various forums.
C14
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
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