As part of the Business-to-Consumer Fraud team, this role will report directly to the Fraud Prevention Manager. HP's Worldwide Finance organization provides world-class decision support driving profitable growth and exceptional Shareholder value through our commitment to operational excellence, people development, and innovation. We provide accurate and timely financial information meeting the Company's regulatory and fiduciary responsibilities with unwavering integrity.
**_ Key Responsibilities: _**
- Subject Matter Expert of US and Canada Stores. (Includes tools and processes)
- Recognize fraud trends and prevent them from affecting the operation
- Solve customer needs that appear daily as a first point of contact for escalations and support for the team
- Communicate with customers to identify fraudulent behaviors
- Serve in all business partner's needs. Actively serve on internal projects
- Take measured risks
- Follow daily strategy and processes
- Provide weekend support
**_ Qualifications:_**
- Mastery of English language 90%
- Strong written and verbal communication skills
- Great analytical skill
- Capable of reporting; graphing and analyzing in Excel and Power Point
- Intermediate - Advanced Excel skills (knowledge test will be applied)
- Self-starter and quality driven
- Interest on accomplishing goals and exceeding expectations
- Capable of developing talent and sharing leadership
- Minimum of 2-year experience in Transnational Company
- Previous fraud prevention experience is required
- Knowledge in Chargebacks and Payment Fraud is desirable
- University degree in Business Administration or Finance is a plus
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