**PRINCIPLE FUNCTIONAL RESPONSIBILTIES**
- Works on project related efforts to implement ruleset changes and configurations in relation to our firewall environment in conjunction with a dedicated divestiture effort.
- Cloud firewall experience will be necessary to support the build of new virtual firewalls in a cloud service provider and management platform.
- Acts as interface between Service Engineering and Service Operations ensuring the firewall environment is capacity planned and proactively monitored to maximize availability.
- Interfaces with Security Operations and CIRT to integrate security relevant logs and information into our monitoring and detection platforms.
- Drives security best practices, efficiency, and performance initiatives that improve and complement the existing security design in regard to firewall capabilities
Fourth Level Support
- Provides 4 th level support to project escalations and drives these to resolution.
- Works on chronic problems, determining root cause and remediation actions.
**EDUCATION**
- BA/BS in Information Systems or equivalent work experience
**EXPERIENCE**
- Excellent Communication and Teamwork skills
- Advanced English language skills (verbal, reading, writing, understanding)
- Experience of working in a global environment essential
- Process Discipline and Documentation skills essential
- Minimum of five years' experience in the design, implementation, and operation of networks, including firewalling
- Experience with cloud networking, in particular Azure, AWS, and OCI
- Experience with Cisco VPN routers and connectivity to 3 rd party vendor devices
- Experience with an Enterprise Firewall Platform, FortiGate preferred, FortiManager, and FortiSwitch
- Experience with a Firewall Assessment Tool such as Firemon preferred but not essential
- Experience with Service Now and its change management system preferred but not essential
- Experience with SIEM tools, Splunk and LogScale experience is preferred