Description This role is part of the Finance Chief Operating Office (COO) under the Global Quality Assurance Testing and Validation Organization.Quality Assurance (QA) is a key function that validates the accuracy of reported transactions, including data attribute values reported or that are used to support the reporting of underlying transactions, as well as a transaction's overall conformance to the reporting requirements.Finance Quality Assurance Testing and Validation Organization is a global initiative across five different locations: New York, Tampa, Costa Rica, Manila, and Mumbai.The Finance Quality Assurance – Reporting & Metrics Sr. Analyst (C12) will be responsible for execute key performance indicator and metrics, produce monthly, weekly, and daily status, validate, align, and coordinate the results with Pillars groups, support and present the final results and manage presentation at senior level.Key Responsibilities:Understand and execute the key priorities of the Finance Quality program to successful and timely operations management, including interaction between teams, RAG status progress against objectives, SLAs and mitigating risk through proper escalations and issue management.Responsible of the proper execution and monitoring the end-to-end QA Transaction, Conformance and Report Production Controls Testing as per QA Operating Model for a specific reporting pillar including also support to Regulatory Exams as needed.Participate and execute in the development of key performance indicators and operational metrics, including dashboards and other measurements of success, leveraging data analytics tools such as Tableau, SQL, among others.Managing large forums, to create, drive and present senior presentations, including results for each Quality Assurance Testing cycle.Forums includes Quality Assurance Working Group, Oversight Committee, Post-Mortem, Monthly Operation Reviews, etc.Strong interaction and partnership between Quality Assurance process, Report Pillar Leads, and key stakeholders' teams (CDO, GFT and Report Owners) across the regions to ensure robust operations and metrics in alignment with QA Target Operating Model.Other specific responsibilities as related to the supported function, including requirements gathering, issue root cause remediation and accountability, Ad hoc support for Regulatory, Liquidity and Risk Reporting enquiries as required.QualificationsExperience in the execution of key performance indicator and metrics.Experience in preparing and delivering senior executive-level presentations with excellence, demonstrate a commitment to quality and high attention to detail.Tableau Desktop Specialist certified desiredProficient in Microsoft Office with an emphasis on MS SharePoint, PowerPoint, Excel, Word, Project, AccessProgram and project management skills that include both Waterfall and Agile (Scrum is a plus).Advanced and proven knowledge and/or certification in Microsoft Office (Outlook, PowerPoint, Word, Excel, Project, Access) and SharePoint.Demonstrate experience in the use of Business Intelligent tools as tableau or power BI.Advanced English (Speaking, Reading, Writing)SkillsCustomer focused with excellent Interpersonal Skills and ability to work well in a team environment collaborating across diverse groups.Good interpersonal, presentation, written and verbal communication skills which bring clarity and precision at senior executive levels.Ability to work with multiple functions.Leadership skills combined with the ability to influence Senior stakeholders formally and informally are essential.------------------------------------------------------Job Family Group: Finance------------------------------------------------------Job Family:Financial Reporting------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
