The Finance Operations Manager is responsible for overseeing the performance and training of employees involved in finance operations within the Service Center. While not owning the financial processes, the role ensures that standard operating procedures are adhered to and that performance metrics are met.
**Requirements**:
Employee Training & Development:
- Oversee the standard training program for new hires.
- Regularly assess the training needs of the team
- Foster a positive work environment by promoting teamwork, open communication, and professional development opportunities for employees.
Performance Management:
- Monitor employee performance metrics.
- Provide performance feedback and recommendations for improvement.
- Lead and supervise the finance team, providing guidance, training, and performance evaluations.
Operational Efficiency:
- Ensure team members follow standard operating procedures.
- Monitor and report on team's adherence to schedules.
- Oversee the day-to-day operations of various departments, ensuring efficient and effective execution of business objectives
Stakeholder Communication:
- Report to the local Senior Manager on operational performance
- Maintain a dotted line of communication with USA-based Directors to align operations with broader objectives.
Administrative Duties:
- Contribute to recruitment processes.
- Participate in operational audits.
**Qualifications**:
- Bachelor's degree in Finance, Business Administration, or related field
- Minimum of 5 years of experience in a finance-related role, with at least 3 years in a managerial position
- Strong knowledge of finance operations and standard operating procedures
- Excellent communication and people management skills
- Proven work experience in a managerial role, demonstrating strong leadership and strategic planning abilities.
**Benefits**
- Hybrid (2 days working at Ultra park II Lagunilla, Heredia and 3 days WFH)
- Private Medical Insurance
- Asociacion Solidarista
- Life Insurance
- Personal Day Off